Home2 Suites by Hilton Kunming Panlong

谢谢昆明盘龙希尔顿惠庭酒店！太棒了！Home2 Suites is by the Hilton group. Having stayed for 4 nights and also in other Hilton hotels within Asia, this Kunming hotel has exceeded our expectations. Service is very good. Breakfast is delicious with Chinese cuisine (yummy fried noodles), basic Western cuisine and coffee. Special shoutout to: 1. Daisy from Level 2 F&B, who greeted us every morning and was helpful with Kunming recommendations. Manager Nick for being so courteous. 2. Ellie from Housekeeping, who was diligent in keeping our room clean and reminded us to keep warm in the sudden cold weather. 3. Qiu from Level 1 reception for helping with my checkout. And the friendly reception ladies. Hotel has a basic drinks station at the lobby, self-laundry and gym. Room had a basic kitchenette, study table and smart technology. Location is 5-10 mins walk to 白云 metro station and 15-20 mins walk to Tongde shopping mall (must-go Korean bbq & Chaoshan beef hotpot on Level 4). Convenience shops are just outside hotel. Highly recommended.

Great service from the reception and crew, new hotel , good for traveller who need place like home . Very recommended to stay here . Come with breakfast🤗

跟前台説當前有蟲子，我和娃都被咬了一身包，希望幫忙消殺一下，但前台一女士非常沒有禮貌，頭也不抬，説了句：房間不是有電子蚊香，插上就是了。大寫一個無語，這麼大品牌的希爾頓，對於前台素質把關就這麼隨意的嗎？

從温州一路自駕，來到昆明，入住的盤龍希爾頓惠庭，真的讓我無語至極，簡單説下幾點。 1.早上沒有任何通知下，搞消防演習（警報一直響讓我們撤離），這麼高的樓層，瘋狂往下跑樓梯，到了前台一問才知道是消防演習，無語至極。更搞笑的事，想坐電梯回去被告知電梯無法運行。造成了恐慌。事後酒店對客人也沒有任何錶示。 2.房間的格局很不舒服。第一天入住時就有水果在房間。（不新鮮，也不確定是上個客人留下的還是給我準備的，建議入住後再給客人送水果）。

新裝修的房間裝修味道很大，床頭的皮革，酒店走廊都都能聞到裝修的味道。

前台服務差評，