shivan176
17 de junio de 2024
We came to Manali to escape the blistering Ludhiana heat with our pet and mom ! But unfortunately our car broke down making our journey tiresome . The only hope that kept us going was the property .. having heard about it so much , we checked in to the hotel around 1:00 am . However , we were welcomed with flithy bed sheets and blankets , faulty gadgets , unanswered repetitve calls in anticipation for some solution and dirty floors .. Our respite turned into ordeal .. also attaching pictures for the same ! Instead of journaling our beautiful memories ; here we are noting down our awful experience . Lastly , i had a word with one of your staff members at 2:35.. were we were asked to do things and not requested. Also , not categorising but we got a motel-ish answer “ manage today ,, we shall see what can be done tomorrow “ ! Ihcl is known for its hospitality , but time to update my data ; its here to leave you in awful state !
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