OYO 761 City Hotel

Bad service , rude staf. Bilik ktor! Dont stay here ! Such a nightmare buat kami !!

酒店位於吉隆坡唐人街，交通便利，附近美食應有盡有，酒店房間乾淨衞生，設施齊全，也有熱水供應。

Never got past the lobby for out 3 night booking! We arrived at 1.25pm, the receptionist said 'wait until 3pm' I said we have booked a Standard Room with window as pictured on thev Agoda booking page and repeated throug the booking process ( pic below) . I was so wanting a window room after 2 previous no window stays so as well as the picture for confirmation I requested a 'window room please'. The retort was Standard room no window. Deluxe room has window. Ohh I said, so it's not like the picture? Turns out the Deluxe room was the same price on the day. I said 'easy fix' , 'move us to a Deluxe Room'. I can't do that only Standatd room. "Can I speak with the manager' ? "He's asleep". We waited more than 2 hours for the manager who arrived from upstairs in his underwear. in the lobby and knowing about 8 words of English said 'Standard room no window. Call police. " agressively. I said Window picture displayed on Agoda. Reply "Agoda put pics. "Getting nowhere, we left to pound the streets for a place for the night.