Oasis Guest House

it was just for a refreshing stop spot

Las chinches son mi principal problema. Normalmente evito cualquier alojamiento con solo mencionarlas, pero este lo tuve que reservar a última hora, considerando las pocas opciones disponibles y no tuve tiempo de leer las reseñas, y me arrepiento muchísimo. Nunca me habían picado tan fuerte y me voy a casa con muchas cicatrices. ¡Ni siquiera pude dormir bien dos noches seguidas! A la casa de huéspedes, por favor, consideren medidas para exterminar las chinches.

I wanted to share my recent experience staying at the Oasis Guest House, which I booked through your platform. Upon arrival on April 7th, 2024, around 4 p.m., my friend and I encountered an issue with check-in. Despite our timely arrival, there was nobody at the reception, and we had to wait an unusually long time to secure our room. This delayed start to our stay was certainly inconvenient and set a disappointing tone for our visit. Furthermore, once we were finally settled into our room, we were dismayed to find that the accommodations did not meet our expectations. The room was uncomfortably hot, and despite our request for an air-conditioned room, we were informed that none were available. This lack of a basic amenity greatly detracted from our comfort and enjoyment during our stay. Based on our experience, I sincerely advise against booking a stay at the Oasis Guest House. While I understand that issues can arise in any accommodation, the combination of poor service and inadequate facilities made our visit less than satisfactory. Thank you for considering my feedback. I trust that you will take appropriate action to address these concerns and ensure a better experience for future guests. Warm regards, Naresh

This place was really so bad. In fairness, the room is as advertised - small & basic. So no surprises or complaints there. Complaints are these: 1. Upon arrival I was told the room I booked was full and unavailable. The reason given was that there was only 1 such room and the guest decided to extend. “out of our control” was the apology. The solution was that I paid more money for a different room. While waiting for that room another guest arrived that booked the same room as me and was also told that it was unavailable. Interesting, surely if there’s only 1 of these rooms in the first place then why are they taking multiple bookings for it ?! 2. The place stinks cats. It’s disgusting. There’s not many windows to air out the building, and the guesthouse doesn’t look or feel clean. So there just a constant horrible smell of cats. It’s pretty gross. 3. Apparently there’s only 1 aircon remote control for the entire guesthouse, so the reception keep that and you must ask anytime you want to change. Quite annoying at night. 4. Bathrooms are mouldy and not so clean. Overall this is the worst experience I’ve had staying at any guesthouse/hostel.