Nils Rune H
10 de agosto de 2024
The location of the hotel is great. Its situated just next to Bystranda (the city beach), and we had fantastic views from our superior plus room. I highly recommend booking in this room category as it offers the best views. I have uploaded a couple of pictures of it. From the hotel it's a ~10 minute walk along the beautiful promenade to get to the city center. However, we found the cleanliness of our room to be extremely poor. We put up the "please cleen my room" sign every day during our visit, but beyond giving us new towels nothing was done. Floors not vacumed/cleaned, surfaces not cleaned, used coffee cups and water glasses not replaced, etc. We also found the service to be very varying. Some of the staff were very forthcoming and helpful, where others seemed as they did not want to be there. During breakfast we were straight out ignored by one of the staff, who looked at us and then walked away. The common areas of the hotel, such as reception, restaurant, and hallways, are modern and nice. However the rooms themselves are quite worn out (chipped floors, stains and markings on the walls, torn curtains, etc. The rooms also feel quite basic and undecorated. If you compare to most Strawberry or Thon hotels where the rooms feel warm and inviting, this was on the other end of the scale. Lastly, the rooms have what they call a ventilation system (not air conditioning). When we arrived the temperature in the room was 24c (75f), so we set the ventilation to 15c (59f) in order to bring the temperature down. This had no effect at all so we ended up having to sleep with the windows open. With airplanes passing over in low altitude for landing and takeoff, this was not ideal.
Traducir