teseum
5 de octubre de 2024
Very well located Hotel in Krakow, just by the Old-Town Square. Unfortunately I didn't have a good experience during my stay. Reception was rude. They blocked an amount of money in my credit card just in case I spend something (but I didn't), and they made me wait to see if my room was ready. The room was small and gloomy. Window view to other rooms. Loud slamming door noises all day long, particularly during room service hours. The room design was not of my taste. There was a mixing of red, yellow, blue, wood, marble and concrete, which I didn't find of any interest. No shower, just a bathtube without handles. Also the water was escaping from the tap sides, and you can hear water pipes from neighbours. There was no tea nor coffee pot in the room. There is a terrace in the upper floor, so many tourist come to see it, what makes the elevator long to get. Internet connection was very bad. I complained at reception regarding all issues I had, but their reaction was insufficient, internet continued to be so bad, that I had to go to the nearby coffee to confirm my train tickets. There, outside the hotel, they had excellent coffee and internet connection. I do not recommend this hotel for any Krakow stay.
Traducir