Usuario invitado
4 de enero de 2023
Don't trust this hostel with your money!! I wish i hadn't left the hostel before to spend the night there so I'd have been able to leave a review on the website i booked it with!! I don't often leave reviews but I'm super upset and disappointed about the behaviour of at least one of the receptionist. At first by reading the reviews apparently the staff was great but the way she greeted me when i arrived at 12pm wasn't really nice and quite condescending. Finally at almost 2pm after waiting for 2 hours I gave her a Bill of 500thb and since cost of the night was 197 i should have receive 303thb back but she only gave me 3 baht, lol. At first i didn't even think about it but a couple of minutes laters i realised checking my pockets what had just happened and i asked for the 300 bahts missing. As she PERFECTLY knew what was going on and was probably just hoping to make an extra quick 300b as she probably often does she gave me my change back right away but i wasn't going to let it go. Maybe most bacpackers would assume it's just an honest mistake but com'on, it's a ROUND NUMBER and she gave me part of the change, 3baht!! haha, not like she didn't know that or just forgot to give me the 300 baht extra!! And even if it was an honest mistake which there is a 90% chance it isn't then why would somebody that unqualified work at the reception dealing with money? So again, she shouldn't be working there!! She most probably dishonest or at the very least can't add 2 + 3 together. She said her name is "Tai" if i heard right, no idea if i did. Small, pretty and skinny but being pretty doesn't give you the right to swindle people and cheat them of their cash!! totally unacceptable. Beside, under every semi negative comment on another booking website there's a staff member replying to the negative comment in a super bitter and mean way, what are those people?! Don't go there, just skip it and avoid the trouble!! Too far from the beach anyway at literally 2km!! Last thing, when i asked to see the manager, the other Thai girl working there behind the reception was just having her back as if it didn't matter and nothing had happen. Great for the staff but not so much for the actual guests that can be cheated over and over by unscrupulous staff members. And btw, it's not the first time i get short changed in Ao Nang beach even if it normally happens for smaller amounts at 7/11 or at restaurants so it's a common thing there...
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