Usuario invitado
5 de marzo de 2025
I recently stayed at this resort in Vattavada and found the property to be truly wonderful in many aspects. However, there are a few areas that need improvement.
1. Road Access: The road leading to the property from Vattavada town is in extremely poor condition, making the 500-meter drive quite challenging and risky. It currently resembles an off-road track, which could be a significant concern for guests, particularly those traveling in standard vehicles.
2. Lack of Guest Communication: On the day of our planned checkout, there was a local hartal in the Panchayat. This event had been publicly announced several days in advance and was known to the resort management. However, guests were not informed about it beforehand. As a result, we were unable to leave the property until 3 PM, causing unnecessary inconvenience. Had we been notified earlier, we could have adjusted our plans or even reconsidered our stay.
3. Food Pricing: While the food quality at the resort is commendable, the pricing is significantly high—comparable to that of a five-star hotel. A more reasonable pricing structure would enhance the overall guest experience.
Despite these concerns, the resort itself offers a great ambiance and hospitality. Addressing these issues would significantly improve the guest experience and make it a truly outstanding destination.
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