Stillwell Hotel

Summer in the Snowies was better for having stayed at the Stillwell Hotel at Charlotte Pass. Only open in summer for a limited time, the reception and service we enjoyed was first class. Understandably, for a place that is in the middle of nowhere, the menu was limited but each meal was delicious, served quickly and efficiently, and all washed down with a cool drink or a coffee from the bar. Staff are attentive and guest focused, especially Jessica, Charlie, Sarah and Liam who all looked after us very well while we were there. We’d be back anytime.

Staff were awesome. Could not fault them at all. Helpful and friendly. Especially Athol. Thankyou :) gym room was appreciated It was nice being close to the snow. Amanda and Rob (We loved the heated bathroom floor too)

Second visit to Stillwell Hotel, wonderful views from my comfy room although it does get hot in there. Needed to open the window at night (yes it was minus 5 outside) to sleep better but then you are blasted with the sound of snow making machines that run overnight so do not expect peace and quiet. Walls are not overly insulated so you will easily hear your neighbours. In saying that everyone seems relatively respectful Staff are great, friendly and easy to chat to and want you to enjoy your stay 😊 Food is fine, nuthin special but for that (even understanding the logistics of getting goods there) it's probably a little pricey. $10 for a stubby of beer is a bit steep and coffee is fine but at airport prices Great drying room for all your gear and the front outdoor seated area is fantastic to sit out on and enjoy the fantastic views. Oversnow transport is reliable although cancellations do occur on the day. For those wanting to explore the area on foot the cost of a single trip ski lift ticket isn't really worth the money - just walk up the hill! It's maybe a 25mim walk to save $40+ All up a wonderful place to get away from the crowds and easy access to the stunning back country, looking forward to my next visit!

Sure, could definitely do with some refurbishment but ok for the post covid world. The staff that were rostered on were very competent and friendly. The room was pleasant and had good lighting. The meal menu and quality were good for a remote location which was lucky as there is nowhere else to get meals from over summer. We knew that there were no bar fridges in the room but still missed having one - perhaps "un Australian"? :) Note that the only mobile reception in the area is Telstra, not the hotels' fault of course and they do provide OK wifi.

The staff members are really rude and they don't listen to you. When we got there we couldn't go into our rooms until 2:30 pm. When we went into our rooms there was hair on the beds and the toilet wasn't clean. The variety of food was very poor, not much to choose from, when served the food was very cold and the cutlery was not clean. No one in authority to answer questions. Walls in the room were paper thin and you could hear the people next door. 😭😒😱🙄

This hotel while a little dated in some area like bathrooms has decent sized rooms and great views. Would have appreciated more than 1 coathanger and a cup to have with Tea. When I asked staff it seemed like a big imposition . A few little improvements would go a long way