Usuario invitado
20 de octubre de 2024
We chose this hotel after reading mainly good or excellent reviews. Our experience and that of many of the people we met on our holiday there did not live up to expectations. The hotel is run down and poorly maintained. There are several loose and damaged tiles with sharp edges in communal areas. Access to many areas for anyone in a wheelchair is very difficult. Food was often cold, surprising as it sits on hot plates that cause burning in a small central area of the serving dishes. Our jacuzzi was dirty when we arrived and was never cleaned, it had a faulty control panel causing It to switch on at random times. We didn’t trust it enough to use it. The drinks cabinet in our room didn’t work in spite of us asking for it to be repaired or replaced. There is no drinking water in the room and we were expected to purchase bottled water. Our room, luckily, had a kettle but many other guests complained that their rooms didn’t. Expect to pay extra for a safe, beach towels and the tourist tax IN CASH when you check in. Smells around the hotel were often nauseating. Good points, staff were very friendly and hard working. Special shout out to the two girls doing entertainment with very little training or supervision. They were truly amazing but won’t be there next year.
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