Riva - Das Hotel am Bodensee

Some would hesitate to book a 5-star hotel because they believe the atmosphere may be a bit unwelcoming or judgemental, but such is not the case at "RIVA am Bodensee". The staff is very friendly and welcoming. Everyone will do their absolute best to assist you when you arrive and during your entire stay. Peter in the dining area was very helpful, friendly and personable. The staff at the front desk assisted me with some out of the ordinary requests without hesitation. As for the cost, you get what you pay for, and yet this hotel is still quite a bargain. Great atmosphere, great people, great food and drink and a fantastic view. The room was very spacious, modern and air conditioned. We had separate living and sleeping areas, two balconies, a large luxurious bathroom with separate WC. The hotel has elevators to every floor and is equipped with sauna and exercise rooms. A valet parks your car and brings your luggage to the room. It is worth every penny. True, I've never stayed in a 5-Star hotel before (yet many 4-Star stuffy hotels), so I wasn't sure what to expect, but it is fair to say that I was very impressed.

Fantastic service and wonderful staff. We arrived at the hotel and when we were shown to our room there were a few things that were not to our liking. The manager and his colleague immediately set about working out how they could accommodate us to our liking. Within 30 minutes we had been moved to a lovely room which was more than we expected. We had a lovely lunch on the terrace and friends joined us for an even better dinner at the hotel. If you want to stay with people that really care for their guests this is the place. Thank you everyone at Riva.

One of the best hotels. We came again, as we like to do every year. Best service from reception to departure. Great comfortable clean ( spotless) rooms. Overlooking the promenade of the lake . Parking available, and hopefully the spa will be ready soon. ( nice swimming pool on top of hotel is great in the summer). Breakfast is great. Recommend it warmly, will come again.

We had lunch here today. Not for the first time. The food was good as usual but sadly the service was rather poor and disorganised. We waited 35 min for our drinks. When the food arrived (finally after a long wait) only 3 of the 4 of us got their plates. A really poor experience. We will not come back

We loved our stay here. They upgraded us since there was work going on at the hotel and there was availability The staff was a great and always helpful They helped us out with hotel recommendations and bookings and giving great assistance with activities around town Housekeeping was good Breakfast is great View from the room was killer All in all a great experience We loved the stuff to do around town

We didn't know what to expect based on the mixture of Trip Advisor reviews but we left feeling very impressed. We had booked a 'Deluxe' room as the suites were out of our price bracket. On arrival we were escorted to our room which I would have classed as a junior suite with a large balcony and stunning views across the lake. Not sure if this was a standard 'deluxe' or whether we just got lucky? Walk-in shower suited us fine as we now have a dislike for having to step into a bath. We ate in the restaurant twice - the first night a couple of the starters were off the menu but the second visit, the full menu was available. The menu is moderately prices for a 5* hotel as were the wines. For the wine buffs out there, the Battenfeld Spanier was one of the best Weissburgunder wines I've tried in a long time. The hotel has hire bikes available, both standard and electric. The roof top pool was an added bonus - decent size and great views. Finally, the staff, the ones were met were a true asset to the hotel. They got the job done efficiently and calmly and were extremely friendly. We will definitely be returning to this hotel.