The Bay Samui

Un lugar perfecto para relajarse y disfrutar del mar. Pero las condiciones del hotel no son muy buenas. De todos modos, por este precio está bien. El personal es agradable y amable. Gracias por su cálida bienvenida.

Un lugar perfecto con acceso directo a la playa.

To whoever is in charge of booking these hotels. I was disappointed with the quality of the rooms they were not cleaned every day. The shower door had to be removed. And was not replaced. The swimming pools was filthy we could not use it. There is not enough staff to cope with the work load. For the money I paid I felt very let down. I blame trip.com for allowing people to book this sub standard hotel. I will not be using trip. Com again unless I get a satisfactory answer to my complaint. Many thanks for nothing.

The hotel is in great need of renovation, it still hasn't recovered after the covid restrictions, the closet in our room was full of holes, the towels were old, the glass doors were dirty, there were a lot of nuances, the restaurant was open only for breakfast, a very poor breakfast considering the fact that there are no restaurants nearby at all. It is a big request to the owners to allocate money for the renovation of the hotel, because the photos on the website and the reality are very different. I want to express my big thanks to the staff, the girl at the reception was very friendly and helpful, during the misunderstanding that arose because of our cat, everything was resolved quickly. The hotel does not accept pets, but we were kindly agreed to stay with our cat. Everything was great for a 2-day stay, if you ignore all the disadvantages. Advantages : friendly staff, the location of the hotel is the first line. Cons: everything else

Room and shower were dirty pool was filthy and the whole complex needs tidying up, very disappointing as fabulous beech.

Very cozy hotel for a couple, just infront of the beach