The Cabin Beach Resort

Great place, a bit far from everything but if you have a scooter you are golden.

Nice hotel

Experiencia decepcionante Me alojé recientemente en este hotel y, desafortunadamente, mi experiencia dejó mucho que desear. La ubicación de mi habitación estaba en una colina, lo que hacía que acceder a ella fuera bastante difícil. Caminar era casi imposible, ya que debía depender del servicio de carrito de golf. Los tiempos de espera para un viaje podían llegar a ser de hasta 20 minutos, lo que resultó bastante inconveniente. Por la noche, los alrededores estaban llenos de ruidos de animales, lo que hacía increíblemente difícil conciliar el sueño. Esto fue un inconveniente importante, ya que un buen descanso nocturno es esencial para una estancia agradable. En general, estoy realmente decepcionado con mi experiencia en este hotel. Dudaría en recomendarlo, especialmente para aquellos que valoran la facilidad de acceso y un sueño reparador.

Not recommended at all!! This was the sixth hotel we stayed at in Thailand, and the value for money is the worst we've encountered! We paid an outrageous price for a room with a pool and received a villa, which was huge but completely pointless. There’s a kitchen with cabinets and a large refrigerator, but no way to prepare food, so what’s the use of all the cabinets? There’s a dining area, but it’s a villa for two—who exactly am I hosting? A huge sink in the bathroom, but the shower is mediocre, and a small balcony with uncomfortable wooden chairs. Worst of all, the private pool was so shallow, it barely reached our knees. When we arrived, no one helped us with our luggage until we got to the reception. The service at the front desk was just okay. We went up to the room in a tuk-tuk that almost broke down halfway (not exaggerating). There was a urine stain on the toilet, the sink was clogged, and the shower pressure kept fluctuating. The service was awful, like they were doing us a favor by even acknowledging us. One waiter in the restaurant was downright unpleasant and even hostile. The breakfast was disgusting. They served us a salad from the night before, and it was obvious. The soy milk was sickeningly sweet. After trying it once, we never returned for breakfast. We begged to leave, but they didn’t let us, and the hotel was fully booked due to the Full Moon Party. Even two days after the party, we pleaded for a refund for just one night so we could return to Koh Samui, but they refused. We explained that we wanted to leave the island altogether, but they refused to give us a refund, and we couldn’t afford to book another night at a different hotel after paying so much for just one night there! They gave us a small compensation of 1000 baht for the restaurant, but we didn’t care about that—we just wanted to get out of there. While the view is stunning, the beach is dirty, and the hotel is far from everything. We rented a car once for three days whenever we wanted to drive to the other side of the island. We do not recommend this hotel at all! In fact, we strongly suggest staying far away!!

We were lucky enough to have a beautiful beachfront suite (A02) facing out onto the ocean, palms, and a beach swing! The room is one of the best we've ever stayed in. A huge suite with a big wooden dividing door to separate the lounge and bedroom area. You could have a family of 4 in here (but we'll come onto that!). Every tiny detail around this resort is stylish and cool. We absolutely loved every aspect of our room/suite. All the staff were lovely, smiley and helpful (confused by some reviews on here to the contrary). My GF's Mai Tai was one of the best she's ever had. We've both travelled the world extensively both with work/holidays and we both agree that it's one of the nicest hotels we've ever stayed in as it perfectly suits are needs and the attention paid to detail/design was wonderful. Without question we would return here if it were an adult only resort. However, we have to admit that there are a few too many toddlers running around/screaming in the pool for our liking! We absolutely know this isn't the hotels fault. We travelled in August, so I guess it's the school holidays. We can also see that the room facilities work brilliantly for families too. If it were adult only, we'd be back next year! There's a free shuttle to the town every hour, which is brilliant AND they'll come and pick you up if you WhatsApp them for a crazy small fee. Congratulations to all for creating a memorable few days for us.

We had a miserable stay. The place was very loud, the personnel rude, the room not attended to. We complained a couple of times and were ignored, staff and also management did not even try to be polite. Never again!