Usuario invitado
28 de marzo de 2025
After two weeks at Evolve Back Coorg this March, I must share my experience at this luxury resort in Karnataka's Western Ghats. ## Pre-Arrival Experience Gnanika from sales managed my reservation perfectly, securing the same Lilly Pool Villa from my previous stay. She handled my date changes seamlessly, demonstrating the resort's commitment to guest preferences. ## Dedicated Resort Coordinator Saraswathi exemplified personalized service as my coordinator. She worked with Anil (Front Office Manager) to manage Amazon deliveries, secured my preferred villa despite renovations, communicated dietary requirements to the culinary team, arranged transport considering my needs, expedited medicine delivery, and conducted daily check-ins that were attentive without being intrusive. Her proactive approach transformed my stay into a personalized sanctuary. ## Arrival Priyanka Rai's reception team welcomed me warmly. Through exceptional internal communication, Darshan (barista) had already prepared special dietary accommodations, including custom keto coffee candy—eliminating the typical adjustment period at luxury properties. ## Housekeeping The team led by Shibin, DeviPrasad, and Anthony maintained impeccable standards. Chandrasekhar, Vinay, and Theja anticipated needs before they arose. Chandrasekhar provided a perfectly calibrated heated blanket each evening. When I mentioned preferring darker sleeping conditions, Anil from tailoring swiftly provided custom blackout blinds. Vasu balanced pest control with ecological principles, while Lobha from horticulture kept surroundings immaculate while preserving their natural character. ## Dining Experience Executive Chef Prince oversawy exceptional culinary offerings. Chef Babeesh served as my dedicated culinary contact, creating a personalized dining experience across all restaurants. After documenting my nutritional requirements during our initial meeting, he ensured this information followed me to every venue. The entire culinary team was always prepared for my arrival, based on inputs from Chef Sarthak from my previous visit. This eliminated repeated explanations of dietary needs. Chef Babeesh suggested creative adaptations to Coorgi specialties that accommodated my requirements while maintaining authenticity. The attention cascaded through the entire team—Rajendra, Sarthak, Madivaana, Jayantu and the morning breakfast Chef. Justin and Shyju at Granary created a sophisticated yet warm atmosphere with their team (Aneesha, Sanjana, Muskaan, and Jisha). The service team led by Vijith and Varun—including Abhishek, Aiyyanna, Cheluva Gowda, both Gautams, Irfaan, Mallappa, Manikantan, Prashanth, Reny, and Shreerag—showed remarkable intuition. After a casual inquiry about local traditions, Justin arranged for Mallappa to bring authentic temple sandalwood paste—providing cooling relief during summer and demonstrating the staff's ability to transform conversations into meaningful experiences. At Plantain Leaf, Vi
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