Kairuuuu
19 de enero de 2025
Aside from the hotel’s location, the overall experience was disappointing. The rooms were not very clean, and there was a pervasive smell of humidity throughout the property. The breakfast was poor, but the main issue was the unprofessional and unfriendly staff. They were neither welcoming nor attentive.
One morning, we found a large cockroach in the bathroom and asked a staff member to clean it. She initially just stood there awkwardly, and I had to insist a second time before she acted. When she finally did, she laughed at me, which was incredibly disrespectful. I understand that being in Thailand means encountering insects occasionally, but the way this was handled, without so much as an apology, was unacceptable.
Additionally, any time we asked for assistance, it felt like we were inconveniencing them. One staff member, in particular, spent most of his time playing on his phone, leaving us to wonder why he was even there, this is basically the way he talks, welcomes and answers you…
I cannot recommend this hotel to others.
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