Hub of Joys Hostel

Hostel that is a little more old than it looks from the photos. There is no space to hold the bags but they provide you with a small locked space to put valuables. The showers and bathrooms are cleaned regularly but not divided between male and female. A towel is provided and the breakfast offered is really good. I recommend eating from them for dinner because the dishes are really good, cheap and of good portions The location is also excellent.

I stayed here for a week and was really enjoying myself up until the point where I got bed bugs. I noticed some wierd looking bites that to me looked like bed bug bites after a few days here. I showed the receptionist who told me it is not bed bugs, and she got quite defensive. They then let me change beds, still in the same room. The morning after I woke up with around 20 new bites and with BIG bedbug next to me. I showed them a picture, and they just kind of laughed it off. Next morning, another 20 bites had appeared, together with me finding 3 new bugs. This was my breaking point, and I started the sanitation process. I then slept in the cafeteria that night and left the morning after. Throughout this whole, very stressful process, I would've expected a little bit more of sympathy from the staff, but instead I felt quite ridiculed and felt like I was overreacting. I understand that bedbugs can be anywhere, from a luxury hotel, to a cheap hostel, but I still expect the staff to take the problem and their guests seriously, when this kind of problem arises. They started telling me that it was me that had brought the bugs there, but there is no chance because my bags where far away from the bed and i didnt have a single bite before. I do not blame the hostel for the bed bugs, but I do blame them for the way they handled the situation. They did help me wash my clothes though which was kind. Other than that, it is in a good location with very good breakfast.

Service is great at this hostel. The dorm rooms are spacious and clean. Definitely do the mangrove/skull island tour, the best thing we did in Thailand. Our tour guide was so enthusiastic and friendly, showed us all the best places to see. Breakfast here is amazing.

AVOID. Would rate 0. The receptionist is very rude. The water supply was cut off over night leaving 3 of us ( with food poisoning ) unable to shower, clean our teeth, wash our hands or flush the toilet. While I understand the food poisoning is not any of the staff’s fault, when we approached the receptionist with the issue she laughed in our face and told use we should have booked a private room, which is ironic as there would be no water supply there either. The water supply cut off at 9pm and was still not working at 12pm the next day. We had to leave early due such an inconvenience. Would not recommend at all, the rudest staff. The toilet area smelt revolting as people were just using the toilet like ourselves with no flush option available. Inhumane conditions for all regardless of the food poisoning. The toilets were over flowing with poo and sick which was left over night. Worst hostel conditions I’ve seen in the whole of south east Asia

We spend 5 nights here, and if we wouldn’t have to move on, we would easily add some other nights. By far the best hostel I experienced in Thailand. To start with the rooms. The beds are comfortable and big, there is much space to store you stuff and there is a huge guarantee for privacy. Moreover the rooms are clean and quiet. The sanitaries offer much space, they are very modern and clean. There are many soaps, shampoos etc. for free! The staff is so friendly and helped us with every request, like bookings, scooters, tips for the island etc. They offer free breakfast, which is a very good breakfast with scrambled/fried eggs, fresh fruits, toast, coffee, juice and tea. Never been to a hostel where they offer such a good breakfast. Moreover this place makes it very easy to socialise and meet new people in the lobby. It’s located direct to the beach and by just a little walk or scooters you can go everywhere. Everybody coming to Ko Lanta and looking for a place, come to Hub of Joys. I promise you won’t regret it.

I had a great stay. The (free) breakfast was good, the affordable dinner is also nice for when you dont feel like going out. They could fix any tour for you within 5 minutes and we even got a ride to the nightmarket from the owner when he overheard us talking about going there. The facilities are fine. I slept great. Since it's not a party hostel (but also not boring, mind you) you won't get waken up as much by others (if at all). All in all it's a steal for this price. Even if you don't have a lot of interest in meeting other people this hostel could easily work for you.