Usuario invitado
12 de julio de 2024
Booked a room well in advance, double checking to be sure that the reservation included a bathtub, which is necessary for a spine condition. Arrived only to be told that the hotel “all out” of the room I had reserved, even though it was moments after check in time had begun. Luckily they were able to substitute a worse room; also, luckily, the price was just as high. If you like to stay in facilities where you are able to smell the bathroom odors from other units when you turn on the bathroom fan in your “suite,” then this is DEFINITELY the place for you. I must add that the desk clerk who checked us in was very polite and had a terrific attitude. It is unfortunate that he is not in charge of customer service overall; the property would not be so awful if that were the case. Not even going to mention the tiny and unsanitary swimming pool. The coffee bar is open 24 hours, and is extra safe: the carafes that aren’t empty are at least ice cold. No chance to burn yourself! This hotel is unsatisfactory in so many inconsequential ways that all add up to a miserable experience. Do yourself a favor-find a different motel, or just sleep in your car. Overpriced and awful.
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