Fruit & Spice Wellness Resort Zanzibar

complejo de playa muy agradable con playa de arena blanca no concurrida. agradable bar en la playa para tomar una copa al atardecer

Geweldige ervaring! Onze hot tub was defect en kregen een upgrade naar een prachtige beach villa, eten was heerlijk en de kamer was super schoon!

We chose this resort for its relaxing atmosphere and picturesque scenery, which initially drew us in and promised an unforgettable experience. Unfortunately, the customer service completely ruined what was supposed to be a peaceful 4-day retreat in Zanzibar. Critical processes within the resort were poorly managed, resulting in an incident where staff members stole from us, and instead of addressing seriously, the management was dismissive and resorted to gaslighting when the matter was raised. Adding to our frustration, the resort falsely claimed that such incidents had never occurred before, despite the existing reviews from other guests describing similar experiences. This lack of accountability made it evident that the management prioritises protecting their reputation over resolving guest concerns. When we requested police involvement, it became apparent that there was a close relationship between the resort and the local authorities, which left us doubtful about the investigations integrity. However, a police case has been opened and the investigation is ongoing. What added insult to the injury was the unprofessional behavior of the staff, who openly celebrated and sang on our ride to the resort from the police station, right in front of the HR Manager. Instead of intervening or reprimanding the employees, given the circumstances, the manager showed no concern. Furthermore, when we sought a discussion with the general manager, we were informed that he is “resting”, and that we should wait until his rest time is over, which really demonstrated the lack of urgency and respect towards us as guests. This entire expect was deeply disappointing and far from what we had hoped for. We lost so much time dealing with the resort and the police, which led to us missing on some of our planned activities. While the resort’s setting was beautiful, the incident, the mismanagement and disregard for guests well-being made it a regrettable choice

Our travel agent cancelled our accommodation and we were given this as an alternative. Although initially disappointed we were not getting the holiday we booked. We arrived with an open mind. It turned out to be the best thing that could of happened. From the second you enter the grand timber structure reception area you are greeted by the most friendly staff. You are truly made to feel welcome. We were there for our Honeymoon and a birthday. The hotel and staff went above and beyond to make our stay exceptional. There were beautiful touches in the room. Nothing was too much hassle. Everyone was so friendly! We were in a juggle villa and it was excellent. Air con had a fault one day and they had it fixed within minutes. Really responsive. The food was exceptional and there is such a wide range that even my wife managed to eat every meal with no problems at all. 4 nights a week there is entertainment from the island and its fantastic. Be prepared to dance and skip! The trips we arranged via the hotel were really well organized and again really friendly guides/ taxis/ captains. If you are not a fan of Monkeys, Bush babies, geckos, etc. this may not be the place for you as the wildlife is very much part of the resort. This is something we both loved and it gives the place true character. Hakuna Matata We had such a great time and will be aiming to return in the near future!

beautiful, quiet resort, in a remote area of the island, with private beach well maintained and well attended and supervised by the Massai leaving next to the hotel😊 Amazing gardens, home to monkeys, lots of beautiful birds! The local guide Said, whim I met on the beach and, despite official advice, trusted instinctivelly, turned iut to be the best choice to offer us a wonderful time on the island, to organize all the trips and to make sure we had a nice, clean car and very nice, clean english soeaking driver! I wholeheartedly recommend him! As I did to all my friends who have Zanzibar in mind!