Fruit & Spice Wellness Resort Zanzibar

complejo de playa muy agradable con playa de arena blanca no concurrida. agradable bar en la playa para tomar una copa al atardecer

Geweldige ervaring! Onze hot tub was defect en kregen een upgrade naar een prachtige beach villa, eten was heerlijk en de kamer was super schoon!

We chose this resort for its relaxing atmosphere and picturesque scenery, which initially drew us in and promised an unforgettable experience. Unfortunately, the customer service completely ruined what was supposed to be a peaceful 4-day retreat in Zanzibar. Critical processes within the resort were poorly managed, resulting in an incident where staff members stole from us, and instead of addressing seriously, the management was dismissive and resorted to gaslighting when the matter was raised. Adding to our frustration, the resort falsely claimed that such incidents had never occurred before, despite the existing reviews from other guests describing similar experiences. This lack of accountability made it evident that the management prioritises protecting their reputation over resolving guest concerns. When we requested police involvement, it became apparent that there was a close relationship between the resort and the local authorities, which left us doubtful about the investigations integrity. However, a police case has been opened and the investigation is ongoing. What added insult to the injury was the unprofessional behavior of the staff, who openly celebrated and sang on our ride to the resort from the police station, right in front of the HR Manager. Instead of intervening or reprimanding the employees, given the circumstances, the manager showed no concern. Furthermore, when we sought a discussion with the general manager, we were informed that he is “resting”, and that we should wait until his rest time is over, which really demonstrated the lack of urgency and respect towards us as guests. This entire expect was deeply disappointing and far from what we had hoped for. We lost so much time dealing with the resort and the police, which led to us missing on some of our planned activities. While the resort’s setting was beautiful, the incident, the mismanagement and disregard for guests well-being made it a regrettable choice

We stayed at the honeymoon villa for 3 nights. The villa itself is private and has amazing views, with a private pool and entrance to the water. The resort is aesthetically very nice and big, for its’ mere 51 rooms. The food however is not that of a 5* resort but the staff at the restaurant(s) are very nice and attentive. They also have a beach that has a pretty hidden entrance so without a tour of the resort, you wouldn’t know it which would be a shame because the bar there has a beautiful view of the sunset. Our stay was made very comfortable by our butler for the 4 days, Ramso. When my wife was ill, he did everything to make sure we were taken care of.

We had a fantastic time at the Fruit & Spice Wellness Resort and can highly recommend it! The combination of a stunning location, excellent service, and delicious food made our stay trully unforgettable. Special thanks to Mohammed who helped us in everything and fulfilled all our wishes😊 If you're looking for a luxurious and relaxing stay in Zanzibar, the Fruit & Spice Wellness Resort is the perfect choice. We would love to come back anytime! 🌴✨