Asteria Family Resort Side (Ex. Euphoria Palm Beach)

All staff are amazing and so lovely to everyone. We had an amazing holiday and could not recommend enough, experienced no faults at all.

We are just back from a 1 week holiday at asteria family resort in Side. We are a family of 6. When we arrived late at night the reception staff (older male bald) was very rude he couldn’t find our booking and when he did he said we were down as a family of 3 and started having a go at us and I was showing proof of my booking that we were a family of 6 and a family room was booked. After a long day of travelling we didn’t appreciate the way he spoke to us but we’re finally given the room key cards. There was no family rooms left so we were split up into 2 rooms. We weren’t on same floor but in same block. Given the not so great start we were abit apprehensive but went to rooms and found them to be super clean and comfortable. Air con worked brilliantly and there was bottles of water in the fridge waiting for us. We had a quick walk round hotel but went to bed as we were all tired from travelling, The pools are amazing, my girls loved the water slides. I had seen a previous review saying only older 10s were allowed but all my children were allowed on and youngest is 5 years old. We spent most our days at the water slide pool. There was some sun beds left around 8.00am but after this time you will struggle to find one until late afternoon. The mini water park area is great for little ones I would say up to age 8. Food was amazing I wasn’t expecting much but we were all pleasantly surprised, I have children on the spectrum and they found plenty foods they could eat. Our favourite place was the beach restaurant/bar which opens daily 12-4, it’s absolutely gorgeous and serves the best lunches. We visited the hotels beach every day which again is lovely. If you stay at this hotel and are able too I highly recommend getting a taxi into Side old town it’s the most beautiful place we spent a couple of nights there for the markets. If you are looking for a reasonable priced holiday for your kids I recommend. The only negatives we found were the rude hotel staff at reception, the safes in rooms didn’t work and had to call reception every day for their technician to come and open for us but apart from that we all had a lovely stay and would return.

I am currently staying at the hotel, and overall, everything has been wonderful. The room is clean, the meals are excellent with a wide variety of options, and there are continuous entertainment activities for the children, which we truly appreciate. However, I would like to mention an issue with the shower in our room. The water temperature is either too hot or too cold, with no stable middle point, and this occurs consistently regardless of the time of day or night. It may be a problem specific to our room. If this issue were resolved, our stay would undoubtedly be rated as excellent.

This was our first time at the hotel and we loved it. We were delighted by the hotel's sea view, atmosphere, and abundance of green spaces. It's also a short distance from the city center.It's a really nice hotel where you can come with your family and your girlfriend. It's quiet and has down-to-earth people. The staff is friendly, the food is delicious and the rooms are very clean. I really want to come again. The animation team is very friendly and has many activities.