Golden Crown - Levin Iglut

一切都很好。我也很高興在哪裡學會了如何生火！ 員工告訴我們tiipii可以烤棉花糖，並給了我們額外的棉花糖。但是那裡的爐子冰涼涼的，並沒有火。後來一位員工幫助我們把火生起來，但是她走之後，引燃物的火就滅了木頭並沒有被點燃。為了烤棉花糖，我們自己嘗試生火，經過20分鐘的努力，終於點燃了柴火。 烤棉花糖好吃，也很好玩。

nice igloo, toiletries nice, food awfull really not for us and no choice to order anything else. had to pay for tap water in restaurant. raw fish and deer. people not told to turn there lights off which spoilt our photos. not value for money. marshmallows were a nice touch and fire. not much privacy when on the toilet from main room, and shadows of bodies when in bathroom. main building lit up too much to get decent photos causing light pollution. all that said that we saw the light which were amazing

The overall experience was incredible! The food, the service, the staff. The igloo was equiped with everything needed! I am sure that anyone who stays here will feel the magic of the Arctic Circle. I want to mention the spectacular food. The chef deserves a Michelin star.

I took my partner to Levin Iglut for 2 nights as a surprise proposal and had the most perfect trip. Not only was the location, accommodation, food and scenery incredible, but the staff were extremely attentive and friendly, helping me plan the trip via email for two months prior to arrival. We had the 5-course menu at Utsu both nights and we're massively appreciative that the chefs curated an entirely different set menu just for us on our second night. The breakfast was also great. It had hints of a European 'continental' breakfast but with rich, local additions such as wild berries and smoked salmon. As for lunch, I would highly recommend paying for the 'Lappish Delicates for two' prior to arrival, this was a great selection of local foods and perfect for snacks between breakfast and dinner. The room itself was extremely warm and well-equipped, particularly considering the remote location. Around the hotel, we utilised local walks, a warm tiipii with an open fire, and the private sauna and hot tub — all great. Finally, our trip was made 1 of a kind by Erkki, who runs 'Artic House Safari' and provides private tours from the hotel. He picked us up from the airport in his lovely Landrover, spent Saturday taking us to the top of the mountain and capturing beautiful photos of the proposal, then out hunting the northern lights Saturday evening, and back to the airport Sunday. At every step, he went over and above expectations to make the trip as perfect as possible. Just the coolest, nicest guy. Will be returning in the early spring to see more of the snow, go skiing and see the huskies. Can't wait.

The igloos are very cool, especially if you are lucky enough to see the Northern Lights. If not they are still nice to hang out in. The location is close enough to the ski fields and town that you will be bothered by light pollution, but not close enough to be convenient, they do provide any shuttle bus. A taxi can cost up to 30 Euro each way - another cost each day on top of the crazy high cost of the igloo. Staff are hit and miss, some in the restaurant are terrible and there are new faces every day. Even the better permanent staff don't bother to remember your name or igloo number even if you stay a while (don't expect any special treatment for a special occasion other than a free chocolate). Breakfast is really good but we did not enjoy the dinner menu, and it changes back to the same food after 2 days.

Sadly we had to cancel our booking 8 days in advance as my Mum passed away while we were travelling in Lapland so we had to rush back home. The hotel said they would try to resell the 2 rooms we had booked and said they did not manage to do so. While I am aware of the hotel cancellation policy, I was hoping for a compassionate gesture. I wrote to the CEO to explain our situation and got a very polite letter of condolences but absolutely no offer whatsoever. No refund even partial, nor any offer to book again later. Just the standard reply that I can read on most reviews, that they are a small company etc. I understand the business side of it but find the lack of compassion very disappointing.