Usuario invitado
29 de septiembre de 2024
To be honest, this was the most disappointing place we stayed in our entire time in Japan. It seemed to be a mixture of a Japanese hotel with some Barvarian touches?? Weirdly out of context! So tired and desperate in need of some sprucing up. Awful thin old brown towels. Our rooms were dark and dismal. No one made up our beds as in previous hotels. The onsen was awful. Basically just a big indoor bath instead of taking advantage of the incredible Mountain Views. The carpet was filthy and stained and all furniture was really old fashioned and worn. Desperately needed a makeover. The one positive was the food. Delicious and beautifully presented. No staff spoke English
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