CarissaRSA
24 de febrero de 2025
The rooms are a little dated and need some maintenance/improvement. The buffet food is decent but expensive if it's not included in your package. I enjoyed the South African braai night on Wednesday by the poolside. On my last night, I ordered 2 beers at the bar and requested for them to stay sealed. There was a staff member who was at the bar and asked if I will consume the beers in my room to which I responded that I wanted to take them back home. Visibly upset, he rudely informed me that Kenyans need the glass bottles for refilling and I am not allowed to take the bottles off the premises. It would have been fine if I was informed without the attitude. I told the person working at the bar that I don't want to take the beers anymore and was given the nastiest, dirtiest look I've ever received. They also only give you one free bottle of water per day. When I asked for more water, I was advised by reception to visit the local grocery store to buy more or to order at the restaurant.
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