Premier Inn Oxford Kidlington (Airport)

Good hotel, big rooms comfy beds and a good breakfast too. Had to check in at the desk but staff were helpful and process was quick and easy.

Family visit to Blenheim Palace, We’ve stayed in many premier inns and this one is the best ever. The service and staff very helpful, room perfectly clean and warm the breakfast was absolutely fantastic plenty of choice

Arrived at the hotel and was greeted by Rekha who was so friendly and accommodating. We told her we had a room booked and for some reason premier inn booked and charged me for 2 rooms when only one was needed. After the confusion I was given my room card and made my way to my room. The room wasn’t clean it only had one towel when there was 2 guests. The duvet had a hole In it and the pillows was flat. I went downstairs to see Rekha and she apologised profusely saying this was unacceptable and shouldn’t have happened. She then gave me another room and when I went up this was in an even worse state. The room wasn’t cleaned, the bed sheets were dirty and again only one towel. The bathroom sink had water in it from the previous guest. There was sweet wrappers under the bed and at the side of the bed. Again I went too see Rekha who was mortified about this and again she apologised and gave me clean sheets so I could make my bed. Rekha also gave me complimentary breakfast for the inconvenience and free upgraded WiFi. While the hotel itself wasn’t very clean Rekha was totally professional and I couldn’t fault her. Next day after an uncork sleep I went to reception so I could book my evening meal,but no one was there. I waited a good while but still no one came to see me so I had to leave for work. Would certainly not stay at the hotel again.