Premier Inn Kidderminster

Great location! We were greeting with a warm smile at Reception upon arrival with the offer of a biscuit for the children. Lovely room with big windows and air con! Shout out to Tracey who is does the best breakfast, so fresh and tasty, and goes out of her way to help. Best premier we have been too so far and we will be coming back.

I have MS, FND, and many physical health problems. I arrived at hotel to find all lifts were broken and I had to walk up 8 flights of stairs to get to reception. It almost killed me, I nearly passed out. Once I was located a room, I got there only for the room not be cleaned or be ready, the maids were in shock and wasn’t happy that receptionist had given me this room when wasn’t ready. I then had to wait 20 mins standing up hurting waiting for room to be ready. I’ve stayed in hundreds premier inns, this is worst ever! I demand a refund.

Don't go if you need parking ! It's paid parking. To park overnight it's £6 from 16.00 to 10am. As check out is 12 noon you have to get dressed and go out and pay for the extra 2 hours. No chance of a lie in. Always watching the clock because of parking times. Doesn't make for a restful stay. We left a day early because of this. Never again. So many people were complaining.

Such a lovely hotel, a converted mill that has kept lots of original features, amazing staff that go above and beyond, we had some lost property and they checked cctv and bedrooms for it and were really kind. Lovely breakfast, the kitchen is small but food was fresh and delicious. Really good night sleep, it was quiet and its location on a retail park means we heard no outside noise. Best premier inn we have stayed in - and we’ve done a few

Stayed for 1 night as a family of 2 adults, 1 6 year old and a baby. Booked a quad room which was a big bed and two singles so plenty of room. The room was big, spacious and spotless. The building is a historic building so lovely exposed brick work in the room but it meant that our windows didn’t open. We had the heating on for a bit as the room was cold on arrival but then found cooling it down a challenge! We didn’t want the air con on as they tend to spew out all the rubbish from the filters. Hotel was extremely quiet albeit half term - no noise from hallway etc. Breakfast was buffet option. Loads to choose from - something for everyone. Nutella for kids etc. Lift is slow but not painfully so. Didn’t find it an issue. Parking is right outside and there is a Pizza Hut across the car park that we would recommend. Cost us £11 to park for 24 hours. There’s also a B&M and a Boots so handy if you’ve forgotten anything. The hotel is 6 minutes away from West Midlands Safari Park. Given we paid £60 for the room and breakfasts for all members we would totally recommend.

Great Premier Inn in a fabulous old building. Really friendly helpful staff. Absolutely phenomenal breakfast great ingredients,freshly cooked, piping hot. Without dought the best Premier Inn breakfast I’ve had and I stay in them about 30 times a year travelling. The only negative is it has the slowest lift ever which they openly acknowledge with a witty notice in the lift itself