Usuario invitado
4 de mayo de 2025
We stayed here for one night in April. It was acceptable. The rooms were nice (though the bed was a bit hard). We phoned the front desk because our AC wasn't working, and they came right away to fix it. Though it never got cool in the room. An hour after that service call, we phoned the reception to ask for conditioner, and they said they'd send it up right away - but it never came. The bidet also didn't work properly, but at least they had one. There was a kettle in the room, but no tea or coffee. There were items in the mini fridge, but no indication whether they were free, available for a fee, or left over from past guests. The garbage can in the washroom was full of previous guests' toilet paper "remains", which was rather disgusting. We didn't bother phoning about it, since they didn't bother showing up last time they said they would. The breakfast was acceptable, fairly basic and only one coffee machine for cappucinos etc. so it was a long queue for that. I don't think there are a lot of options in Khiva, so we can recommend this hotel. A few annoyances, but overall it was good.
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