Magnuson Grand Rushmore View

The front desk staff was friendly and helpful. The rooms were dated, need make over especially the carpet in the room.

Staff was very friendly and offered recommendations of the area. The hotel is dated but was clean and had comfortable beds and pillows. It was close to downtown Keystone and had a nice view of Mt. Rushmore. We would stay there again.

Disappointed stay We had the clerk show us about 9 rooms and finally settled. Booked 3 nights because we were going to be in the area that long. All the rooms smelled of mold or mildew. The one we stayed at was the least smell but still smelled. Kind of scary with no one on staff after 9 or 10 when clerk went home. Stayed 2 nights and tried to cancel last night and they wouldn’t. Told me to contact ******* and sent virtual message chat to see if we could get our money back and the chat said one moment and it never came back to give me and answer. But we left after 2 nights. Also booked it with a Discover card for the 3 nights and got to the hotel and she said they don’t take Discover. That should have popped up during our initial booking, would have saved us lots of grief and our money. The hotel looks nothing like the tranquil pictures you see online. We paid extra for Mountain View which was only a hill, not what we pictured. Also there were these little bugs we would see crawling around on top of the carpeted baseboards.