Usuario invitado
30 de septiembre de 2024
I do not know where to begin with this. This was by far the most horrific experience ever. It was a surprise holiday trip for my parents for their 30th wedding anniversary and it was a huge disappointment. The hotel was advertised as a 4 star resort... when you first enter the building, it does not resemble a 4 star facility. The furniture is outdated, the hotel gives very eerie and creapy vibe, not to mention it is dirty!! The toilets right next to the dining area stink miles away. There is a carpet in there soaked in urine and god knows what else. Not very pleasant when you are about to go and eat. Well, at least try and eat. The food selection was extremely poor. Barely any food for over 300 guests and if you didn't come right when the dinner started, you were left with almost nothing. The food was not being topped up and the same food was served for lunch and dinner. There was for sure less than 10 dishes and they were repeated every single day. On our return from holiday, we all came down with food poisoning. I am 11 weeks pregnant and had to visit my gp as I was worried for the health of my unborn child. The ice cream selection were 3 plastic tabs of what I can only describe as the cheapest ice cream you can find in asda or Lidl. The breakfast fruit and veg selection was non existent. If we were lucky we found some expired watermelon. The food was all sour or bitter and has definitely been out and about for a few days. The " snack bar" had some dried up sandwiches left on the plates for the flies to enjoy them. The meat was being privatised by the chef and you literally had to ask if you wanted some and even that was some cheap pork that was basically just pork fat, not even meat. You could never get fresh chicken, they served 1 tray for over 300 guests. The toilets were broken, the bath was disgusting and dirty, the vents were so dusty that I do not know if they cleaned them since the hotel opened in the 80's. The pools were never cleaned. You had to wait minimum of 10 mins for he lift to arrive. Entertainment was also non existing. No beach volleyball, no water polo or tennis. When we asked for any help the staff was always rude and never made any effort to help us.
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