Holiday Inn Kenilworth - Warwick

Lovely friendly hotel, room was a good size, warm, they accommodate pets which was why we chose it, free tea and coffee all day, buffet breakfast was a highlight, very much recommend! Staff are incredibly friendly and helpful, nice area, hallway carpets could use a refresh, there is no gym room as advertised as it recently closed, overall excellent place to stay

The breakfast is really good with generous portion. The coffee machine offers many choices of coffee. The pancake machine makes fresh pancakes, taste is very good as well. The service of the waitresses are good. Once the food is finished. The waitress will refill it quickly.

Car park to small but car was crashed into by another car so not a good morning when we came down to the car At breakfast time the kitchen had ran out of harsh browns bread mushroom so not good as I’m a vegetarian

Staff were very professional and friendly. Breakfast was good, though there are meat alternatives for vegetarians if that is important to you. The room itself was quite nice. The problem was the specific room we were given. Room 109 (and I assume many of the other rooms on the first floor) is right above the bar. Both nights we were disrupted by noises. On the Thursday, live music was playing very loudly from 8pm until past 10pm. Being directly above the bar, the music was incredibly disruptive! On Friday, music began at 10pm. I actually called reception at 11:30pm as the music hadn't stopped. They were very apologetic and said they would get the music turned off straight away (which they did), as it should have turned off at 11pm. While I appreciate how quickly the issue was resolved once I complained, it's poor that the hotel allows loud music to play until such a late time. I appreciate it was a Friday night, but I was working the next day, and the noise both nights really disrupted my sleep. The fan/heating unit was also so loud that we could not use it. I had a discount on the room, but I would have been incredibly disappointed if I had paid full price.

Worst trip to a hotel. How is this even a holiday inn? ACs/heaters not working in rooms, faulty shower, spiders on bed,etc. Absolutely horrible place. DO NOT GO especially with families. #holidayinn #IHG

位置便利，周圍好多吃的，早餐也很好吃。就是房間空調是壞的