Ekati Mare Lifestyle Resort

Acabamos de regresar de una semana y nos encantó este hotel. Tenía un ambiente encantador y el personal es increíblemente servicial, trabajan muy duro pero siempre tienen una sonrisa y una palabra amable. La zona de la piscina es encantadora, con zonas sombreadas para sentarse y tumbonas. El desayuno era bastante básico, pero la comida disponible para comprar durante el día era deliciosa, estaba muy bien presentada y tenía una buena relación calidad-precio. El hotel está en las afueras de Kavos, que es un complejo turístico para gente joven en julio/agosto. Como somos una pareja de 40 años, tendíamos a evitar la franja después de las 11. Definitivamente recomendaría este hotel para unas vacaciones relajadas en pareja.

Just returned from the Ekati Mare after a 7 nights stay this was booked as part of a 50th birthday celebration with first choice the fact it was a 4* hotel on the outskirts of Kavos and is clearly advertised as being recently refurbished for 2024 was what attracted us to book this hotel. Now the bad points- on arrival we checked and was led to our accommodation. Which was not located on the resort but a short walk up a busy road I say road as there is no paths and you are walking in the road usually on the outside of parked cars very dangerous and not ideal especially when you consider we had booked a family room. When we entered the room I cannot describe the disappointment as this was far from being a 4* accommodation these are meant to be 1 bedroom apartments with lounge area these are 1 triple room with the remnants of a kitchenette that has partly been removed to fit a secondary sofa in opposite the bathroom, no blinds over the window so sun breaks through at 6am and the poor occupant is either listening to the fridge all night or being disturbed by people using the bathroom also air-con is definitely not felt in this part of the room. These are definitely not catered for 4 persons only had bedding for 3, 3 mugs, balconies only have 3 chairs. We also found that the bathroom wall was black with Mould and the room looked very tired and shabby handles falling off cupboards damaged woodwork, I’d suggest these are 2* accommodation at best. What rubs it in even more the main resort is very nice and your treated like a second class citizen thrown in the forgotten rooms. We requested room change due to the mould and health conditions asthmatic family members which was refused on the grounds it could not be accommodated. Found reception staff very unhelpful as well as the TUI rep who was on site at the time of my complaint who was very rude and completely not interested at all. Good points breakfast and evening meals was adequate not brilliant but what I’d expect and certainly no complaints from us there, always plenty of choice and clean. staff in the restaurant are amazing so friendly and helpful too. Pool area always tidy and well maintained pool for a resort of 118 rooms is very small though approx 6m x 20m and does get over crowded very easily also always warm. Never had issues getting sunbeds though. Pool bar is clean and modern offers good choice of food and drink however I found them quite pricey and with in a 5/10 minute walk you can eat out at lunch far cheaper, adverage dish price at the pool bar was €12-14 per meal, €5 for a beer, €10 cocktails. On another note there is signage around the pool clearly advising only food and drink purchased at the pool can be consumed trust me this only applies to certain people we had taken our own water and was pulled up about it yet there was individuals drinking cans of beer soft drinks and they were never challenged. Now for kavos very dirty streets littered with empty bottles and cans and hun