Falkensteiner Aktiv & Familienhotel Cristallo

Had an excellent week. Stayed in a family room which although could have been bigger was well laid out and had a good amount of storage. Bathroom layout was also very well done with Shower and loo both in own sections and again plenty of storage. The room was spotless. Hotel is in a fab location just across from the piste and ski school meeting points. Being at the top end of the village meant there was very little traffic going by. Bootroom was excellent with a large locker per room with drying facilities etc. Swimming pools were a great addition, we used both the children's (which did get very busy at times) and the indoor / outdoor pool in the main Spa. Lovely after a full day on the mountain. Family steam room / sauna were also great. I wish I'd booked a message as the spa looked very inviting! Breakfast was excellent with anything and everything you could possibly want, from a juicer to the full cooked breakfast and everything inbetween. We only had lunch at the hotel once (the provision on mountain was excellent and very well priced so we didn't bother heading back to the hotel), it was fine but not as good as lunch / dinner. I liked the fact you were allocated a table for the week so no worries about table readiness, it was always waiting for you. The drinks at the bar were also well priced for a hotel of this rating. A glass of wine from about €6 and similar for beer from memory. Overall very happy with the experience and would definitely consider for a future ski holiday.

This hotel is just perfect in every single way. Great location an views, amazing food, great service, affordable bar, nice SPA facilities. Our family suit was superb. We’ve had a great ski holiday and will definitely consider coming back here

We spent 1 week in this hotel before Christmas. The room was clean and neat. There was a big garderobe as well where we had space to unpack. The beds are comfortable. The staff is very helpful and kind. The food is good as well. Its location is very good as the hotel is next to the ski slopes. We recommend this hotel.

I can say shortly, everything is perfect in this hotel. I suggest this hotel to people who have children. Thanks to Bernhard Kandera in sauna for excellent therapy. He is funny guy. Swimming pool, kids club, bar, outside, inside, meals and breakfast perfect.

Da 17 anni siamo spesso ospiti della catena Falkensteiner. In questo hotel abbiamo soggiornato circa 13 anni fa e abbiamo voluto ripetere l'esperienza con entrambi i nostri figli. Purtroppo rispetto ad altre vacanze, abbiamo trovato qualche aspetto negativo. Innanzitutto la varietà del buffet, rimasto praticamente invariato per tutta la settimana, sia a colazione che a cena. Ricordavamo una buona varietà di passeggiate, spiegate bene il giorno precedente e in genere due varianti, una semplice e una più complessa; questa volta solo una possibile passeggiata, sempre troppo facile e senza spiegazioni in bacheca. Ci piaceva molto anche il cartonato in lingua italiana o in lingua inglese sul tavolo della colazione, per essere aggiornati sulle attività del giorno, ma purtroppo era solo in lingua tedesca. Un unico intrattenimento serale, mentre ricordavamo almeno 3 serate con attività diverse. Apprezzavamo molto il cocktail del giorno scontato e il voucher per il trattamento in Spa, ma nulla. Inoltre non eravamo stati informati delle mance, 10 euro al giorno accreditate automaticamente nel saldo. Altri ospiti avevano ricevuto una mail preventiva. La vacanza è stata comunque molto positiva ma le cose che ho elencato spero possano essere degli spunti per migliorare.

Wir waren zum 2. Mal im Winter in diesem Hotel. Zimmer und Falky Spa leider noch nicht renoviert, aber der Rest, die Lage u das Personal ist super! Seit dieser Saison einen neuen Chefkoch, Tobias Thor - das Essen hat sich stark verbessert, es war richtig lecker!!!!! Hoffe er bleibt dem Hotel noch länger erhalten, denn wir kommen nächstes Jahr wieder!!