Ms A
29 de junio de 2024
The hotel is situated on a lovely, powdery white sandy beach, in a cove and away from the hustle of the main Matemwe beach. The property has luscious gardens and a spa on site offering competitively prices services. Bungalows are of a great size, with large, comfy beds, a plunge pool and a second floor that can be used as a study, spare room or for me, yoga space. Excellent water pressure in the shower and good air conditioning, although environmentally not optimal given the windows and doors are made of wooden slats and therefore letting warm air in all the time! The property has 3 lovely pools, with the infinity one being my favourite! The restaurant is fantastic, with delicious, high quality food and excellent wine pairings. Portions are on the smaller side compared to other places on the beach but the taste more than makes up for it. The staff are amazing! Special mention to Salum (restaurant) and Kisa (reception) who were incredibly helpful and super friendly. In general, all staff were polite, smiling and kind although some appeared to be new and being trained. A few things that weren't great: 1. It is very noisy late at nights due to the very many cats on the property engaging in raging fights and in the mornings because the staff are talking loudly to each other whilst cleaning the compound and so it makes it impossible to sleep throughout the night or to sleep in. I do wonder if this may only be applicable to certain bungalows. I stayed in Bungalow 10, which was quite noisy and not being able to sleep well at night and being woken up so early made me quite grumpy. 2. The internet was intermittent and kept dropping. Reconnection requires you to log in again...which is frustrating 3. The bungalows don't have mosquito screens on the windows or doors and as these are made of slats, it is practically impossible to sit in the living room area or upstairs without being devoured by mosquitoes. 4. Power outages were frequent and the property does not have a functional generator (which is a safety issue for me). There were no provisions of flash lights or candles either. It would be helpful if the property indicates the schedule of cuts (if known) when people check in.
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