Usuario invitado
19 de julio de 2023
As a concept I like the idea of capsules. It's like a hostel but with your own private space. On the surface area24/7 was well presented and modern. However: - I have real issue with the entire place not having a single member of staff to speak to and ask questions. The entire process was automated including checking-in. If you do have an issue or a question then you have to WhatsApp a number. This may work for some people but took away the humanistic approach for me. - On the plus side there is a kitchen to use on the negative there were only knifes in the cutlery draw, no forks or spoons. -There was no hot water in the shower/ bathroom sinks and the pressure of the water was weak. - The TV in the capsule was 'turned off' and could not be used. Why, if I'm paying for the room I want to use it's facilities. I also want more than a very short and unapologetic WhatsApp message explaining this. - The price, you are paying for the novelty of capsules. It's a glorified hostel at the same price I paid for a hotel the night before. - Capsules are, I'm my view only suitable for solo travelers. Who don't mind been confined into small spaces.
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