HOTEL LEISURE Kaohsiung

value for money, good location, with free drink and snack, good service

This hotel is accessible to everywhere. There is also a 7-11 convenience store near the hotel. The breakfast spread is not a lot like other hotels but enough to fill our stomach. Staffs at the hotel are very polite and helpful too. The toilet seat comes with heater which is necessary during cold weather and it is separated from the shower area with a glass panel.

Would have been a great experience and stay at this hotel but was ruined on our last day 👎🏻 Upon check in, we were informed by a service staff that guests are free to head to the level with refreshments to DIY our own drinks such as coffee and tea. We did so on our first day with no issues. On the morning of the checkout, we proceeded to do the same thing and the plug was not switched on yet so we switched it on and made our cup of morning brew before setting off for the day. Shortly after, one of the male service staff came to our room and told us that we damaged their coffee machine even though we did the same thing the previous day and got our drinks. He accused us of damaging the machine and demanded for us to compensate for the machine. He spoke to us in a very sarcastic tone when he tried to show us that it was impossible that we managed to get coffee out of the machine even though we have pictures to prove we did get coffee and our cups to prove it. He later said that the machine was actually already faulty but they didn’t put a ‘out of service’ sign because it was still working - caught on video. It was when we were leaving the hotel that then then added the print out and stuck it onto the machine. Off video, he also told us that as guests visiting Taiwan we should know better to speak and understand Chinese completely which was not necessary. We are Chinese speakers but just our native language. It was very rude and uncalled for. It is not fair that we as guests were asked to compensate for something that was already faulty to begin with when guests are told at check in that we should help ourselves to anything we want there. Extremely disappointing and unpleasant experience. A warning to guests to be careful before using their amenities because they might ask you to compensate for something that was already broken/faulty from the start ⚠️

Good experience, good location, good staff, convenient place

服務熱情，床大很好躺且房間乾淨，隔音沒有很好但當天入住很安靜，房內提供氣泡水飲用超棒，頂樓有提供免費的茶水餅乾無限暢飲，早餐品項有點少但都很好吃，整體來說非常棒！

位置在捷運站旁邊一流。但房間冷氣出風位不能調校，只能長期吹向其中一張雙人床的一邊，導致氣溫房間不平均。 而且會定期有一些機械聲音，類似壓縮機聲音，有點妨礙睡覺