The Hue Hotel, Ascend Hotel Collection

需要下午4點才能辦理入住，房間比較大，可以煮食，酒店比較新，周邊逛逛都比較方便，是去班夫中途點的不錯選擇。

We made a booking in advance for myself (a local) and my american girlfriend. But when the day came for us to book in, the clerk at the front suddenly informed us that they don't allow locals to book rooms. This was not stated on their website, nor did they warn us of this ridiculous stipulation when we called to book in the first place. The clerk was smug, rude and condescending. It's clear they were trying to free up rooms for the hockey tournament and thus were turning away people for any reason they could. Do yourself a favor and avoid this hotel at all costs, it isn't worth the money, and they will pull the rug out from under you on the day of arrival, forcing you to figure out something else.

This place is horrible anything you ask for you get interrogated never in my life have I been to a hotel where they refuse to give you extra towels or interrogate you about why you want a bed sheet for the sofa bed do not come here the rooms are nice but if you are staying longer then one day there will be no one cleaning ur room for you or anything choose wisely

Front desk is unreal. THEY DO NOT HELP WITH ANYTHING. Asked for extra towel denied, never had a problem at any other hotel asking for an extra towel. Sofa bed had no linens or blanket or extra pillow which all other hotels leave in the closet. NOT THIS PLACE YOU HAVE TO ARGUE WITH FRONT DESK AND NOTHING. Asked about replenishing toiletries nothing. Nobody cleaned the room. What kind of an establishment is this. Upon arrival I must say it’s spotless but once you pay for your stay prior to getting your keys ( never paid for the entire stay before hand a deposit yes not the entire stay) they do not do a thing. How can you not clean the room and provide fresh towels and toiletries daily. Should be some regulations concerning housekeeping. No washrooms in the lobby, no bottled water in your room. Extremely disappointed and not sure that choice hotels know what the staff are doing here.

pleasant fellow at front desk, clean rooms, very comfortable bed and hot shower. However very basic amenities. No microwave. No coffee in room, no kettle had to ask for hairdryer I expect at the very least a coffee maker in the room. Pricepoint is about the going rate nowdays, but definately no extras here

Very very basic hotel. Not even a water container available with water at the front desk. They said coffee in the morning but nothing was out. The room was very clean, a comfortable bed and comfortable pillows. The halls were clean and often saw a worker walking around wiping down things.

They had clean rooms.... BUT after evacuating jasper and arriving here they were extremely difficult to work with. They refused us to stay another night despite NOT being full and wouldn't allow us to have a later check out. After a bit of convincing- they allowed a later check out but we still got a rude phone call saying we weren't allowed the later check out. It was all very confusing and lack of communication between staff.

The staff was super accommodating and very polite to deal with. The room was super clean and well maintained. The location was amazing close to mall, restaurants and stock up at Costco. Getting off and on the highway was super convenient.. would stay again and recommend to family and friends.

The beds are incredibly soft and comfortable, ensuring a restful night's sleep. The hotel's prime location makes it convenient to explore nearby attractions. The staff is attentive and friendly, enhancing the overall experience. This amazing stay combines luxury, service, and location for a perfect getaway.