Mitsis Faliraki

Dobry hotel z profi obsługa typowy wakacyjny obiekt

Thank you for this wonderful stay in June ! Paradise on earth! Second time here and treated like a VIP ! Everything was perfect, no negative point ! Services at the bars, main restaurant, all restaurants à la carte, concierge, reception, and management team are top. A real 5 star hotel ! A special mention (even though I don't have all the first names) to Concierge: Olga Mélissa - suitcases reception: Nikos - Main bar: Panagiota Sophia Yulia - Main restaurant : Panos – Management : Alexandre - M Panagiotis – All restaurants à la carte : Gabriel Giorgos Christos Despoina. See you soon!

Overall, we had a fantastic stay at the hotel. Pros: - Pool area was very good with plenty of sunbeds, towels can be changed every day and a live dj every day which added to the atmosphere and weren’t too loud. - Staff were willing to go above and beyond for you. Special mentions to Giannis and Adriana from behind the pool bar who worked hard throughout the day and always had a smile on their face. - Entertainment was very good with live singer, bands and dancers, although we did go out instead most nights due to the great area the hotel is in. However, seemed a struggle to secure a table in the entertainment area after it begins. - Food and drinks were of a very high standard. Breakfast was one of the best I’ve been to at a hotel, especially the omelettes which you can ask to be made. The a la carte restaurants, which you have to book before you arrive to secure them, were very good and we enjoyed all of them - including the Brunch at Tex-Mex and Pita Burger which you cannot miss. We only went the buffet once in the night as we also ate out a few nights, but feel as though this would get repetitive so it’s good to have the a la carte restaurants available. In terms of drinks, they are or a very high quality and you can ask them to make almost any cocktail you’d like. - Pizza slices every day 3:30-5:30 were a great addition, although I believe not many people know about it. Simply walk up to the Italian a la carte, it’s worth it! - Location was fantastic, just 2 minutes from many good bars, restaurants (try Desert Rose, Opera and Cavo Costa) and shops. Also just a €22 taxi or €5 bus from the old town which you cannot miss, we wish we would’ve went 2 nights! - when we arrived at our room there was a cake and champagne due to it being for our birthdays which was a lovely touch. Cons: - One thing we did not like was the fact you could not put the umbrellas by the pool down (although I think there may be a reason for it such as how windy it is there?). Felt as if we were constantly moving our sunbeds around to get out of the shade made by the umbrella. - Another pet peeve, which some people may like and see as a positive, was the fact that at the buffets you couldn’t get ur own drinks. During busy periods we felt as though we were waiting a while or we sometimes were given the wrong drink, and I feel though it would be better to be able to get them yourself. - Rooms were slightly outdated for a 5 star hotel but not as bad as people on here make out. They are still big with all of the facilities you need including a free safe, coffee machine etc but could definitely do with looking more modern such as the colour of the walls and curtains, but this weren’t a problem for us. - Our flight was 13 hours after checkout at 12pm. We asked to keep the room on at the beginning of the holiday which was denied as the hotel was fully booked, which was fair enough. However, the shower rooms weren’t great to be honest as they were just a shower inside the