Kaifeng AITCHONE Hotel

I had a pleasant stay at this hotel. The rooms are high-end, comfortable, and clean. While smoking is permitted in the hotel, I was pleased to find that my room did not have a smoky smell. The staff was attentive to our needs, and the breakfast offered a good selection. However, I found that some essential services for foreigners were lacking. For example, assistance with booking a taxi, sending packages, or arranging tours was not available. I was surprised that some essential services were not included, especially given the number of staff available to assist with carrying luggage and opening doors. This was a missed opportunity to enhance the overall guest experience which is something other hotels in China typically offer at no extra cost. Overall, while the hotel itself is nice, I believe it could benefit from providing these additional services to enhance the guest experience.

酒店離河南大學金明校區很近，一路之隔，房間乾淨舒適，裝修風格很有格調，辦理入住很快，服務很好，距離開封府，清明上河園和萬歲山都很近，十分鐘車程，大廳有小童遊樂區，帶孩子首推，點贊👍酒店有地下免費停車場，還配有充電樁，很滿意😀 胖東來同款洗護伴手禮:潤膚露非常好用，很香

第一次一家四口出行，上一次來開封還是和老公戀愛時，這次選了幾天最終選擇這家酒店，考慮到景點距離、交通、床品舒適度各方面。酒店乾淨衞生孩子在房間玩得很放心，個人對床品要求有點高不舒服的床品會休息不好，這家酒店真的讓我很意外舒適度超好，我們一家人都很滿意。 服務： 剛到酒店前台給我們免費升級了房型，我想房間安靜些專門給我調整面對小區內部，非常貼心。 我們第二天出去玩到晚上十一點才回到酒店開車返程，前台工作人員專門在停車場出口給我們開門，超感動。。。 胖東來同款洗護伴手禮:精美包裝 歡迎酸奶小食:孩子很喜歡