HOTEL LiVEMAX BUDGET Kofu

I booked two rooms at HOTEL LiVEMAX BUDGET Kofu via Trip.com and received a message from the hotel only 8 minutes after confirmation, informing me that the onsen (public bath) is completely closed due to renovations and that loud construction noise would occur from 8:30 to 17:00 daily. This construction had already started days earlier (April 14), yet no warning was shown on the booking platform. At that point, we had already arrived in Yamanashi, and it was too late to find another hotel. The staff offered no compensation or support, only saying that cancellation was possible—which was not realistic under the circumstances. This kind of delayed disclosure and lack of transparency is unacceptable. The onsen was a key reason for choosing this hotel. If I had known the truth in advance, I would not have booked it. Extremely disappointed with the way this was handled. I hope this review helps other travelers avoid the same experience.

Everything fine. A little bit disappoint when they temporary closing hot spring.

Good, small but just what we need. Thank you

可吸煙房間，可惜房間太舊，真的很有歷史年代感，酒店溫泉設施種類多，溫泉有三款，有古老的檜木浴池，超聲波池，也有泊車位

残念な感じです。 今回は、１泊5,000円代で宿泊出来ましたので許容範囲。 然し乍ら、以後、サイトを確認した際は10,000円オーバーでした。 ベッドの上、浴槽、トイレの床などに髪の毛が幾つも落ちていたりして、清潔とは言い難いです。 施設自体が古そうなので、致し方ないところはあろうかと思いますが、清掃はキチンとやって欲しいと思います。

離車站很遠下訂完才發現 建議有開車在考慮 房間整潔但破舊 有很多膠條貼牆紙的情況 櫃檯有禮服務優良 因為晚入住的關係還幫我延長退房一小時