Orez Tsang
16 de enero de 2025
This is my first leisure trip in 2025. That's a vey good experience trip with my wife.
A modern and comfortable lobby lounge area provided a nice coffee area for a easy breakfast before my day trip. On the final day, i enjoyed the full buffet breakfast and staffs were really helpful with that gave people nice day beginning.
Onsen provided me an refreshments daily and made me energetic, also relaxed me as happy ending.
I forgot the female staff who received my fruit on 14Jan night. She and her colleague assist us to prepare the fruit which purchased outside. It was my nice dessert that night.
Another memorable gentleman on 13Jan overnight, i was handling some business during overnight in sudden. Therefore, i went down lobby to complete it. He approached me for assistance and offering me help for wifi service.
For the design of lobby, this is very great to locate the front desk towards the main entrance and the most front line to welcome guest. The FO team need to perform the most professional and consistently services. Especially the cold weather, they keep a good image to maintain professional.
The shuttle bus driver was nice to take care us every evening back to hotel.
For the room reservation, we selected the room with beautiful view Sakurajima and i could enjoy my drip coffee myself to see the sun raise.
I will highly recommend this hotel to my friends.
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