immersivetraveling
6 de julio de 2024
I want to begin the review by pointing out that I'm a HUGE fan of Efteling. Our family has stayed at the Efteling Hotel on multiple occasions and have been completely enchanted by our stays. The park is also our favorite, better in our opinion than Disney or Universal. We booked a 6-person house at the Bosrijk expecting the same magical experience and quality Efteling had spoiled us with before. We were very dissapointed. The outside part of the hotel is beautiful, admittedly. The woods, the entrance, the main building, they all look fine. But step inside the rooms... And oh boy is it different. We had read reviews of "I found a spiderweb", and "I found something dirty", but assumed it wouldn't be the usual. Whoever is reading this; please don't make the same mistake. Every single wardrobe was so full of dust and foul-smelling we couldn't use them. The TV was small and old, but though it's a "luxury hotel" we didn't mind that. We did mind the huge spiderwebs on the ceilings. There was one large spider on the kitchen ceiling we couldn't reach and called "Charlie". There was another in one of the bathrooms. On our bed frame was a huge spiderweb we had to clean and a spider we had to kill. Not exactly the luxury experience. Just when we thought the accommodation seemed like an abandoned ******* house, full of dust and spiderwebs, we found a dirty sock in the children's room, and not one but two candy wrappers lying on the floor of one of the bedrooms. The bed linens were clean and new, and a few towels were provided, but that was as far as the cleaning went. But this was all fine, compared to what came next. Walking into the room my child would be staying in, checking for more socks or whatever, I spotted something on the ground. I discovered it was an incredibly rusty nail, with multiple layers of rust, lying there in a position to be stepped on and break skin. That's when I realized the lack of care given to the house was DANGEROUS. Not only did we have to clean the bathrooms ourselves, pick up the trash lying everywhere from the guests before us, clean up spiderwebs, and not use the wardrobes, but we also had to proceed with caution around literally everything. It was so dirty you never knew what you could find. The hotel does have potential. Beautiful entrance, beautiful nature, lovely restaurant. But the fact that we didn't feel safe or comfortable made any other economic hotel feel like a luxury compared to this one. Which should be a crime considering the price tag and "luxury" marketing.
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