Aei at Kaanapali Shores

Beautiful beachfront resort. Warm reception when we arrived. Met many guests who have vacationed here in the past. Dining and shopping on property. Close to everything. Rooms have amazing ocean views and we even saw whales daily. Friendly staff.

My wife and I own several timeshares and usually use RCI points to "trade" to other timeshares in the system. We have been to Maui many times over the past 35 years on "trades", but this year there wasn't anything available at any of the places we wanted to stay at, so we checked into a Costco Travel Package and found a Ka'anapali Shore Resort package with air, car and an ocean view unit. Having done a little research in Trip advisor before booking, we found many reviews both good and not so good (mostly good). We decided to go ahead and book a package, not knowing what to expect for sure by some of the reviews. The resort building(s) are in a "V" shape with the top of the "V" at the ocean, with most units either facing the ocean, the 2 swimming pools or both. Check in was easy and our unit was on the 9th (top) floor with a great view of the ocean and both pools. The staff was friendly and very helpful. There is plenty of parking available with a daily charge of $10. There are other resorts that charge a lot more than that. The grounds are beautiful and well maintained. There is a restaurant at the resort that has great atmosphere and the food and service was excellent. The resort has a great Hawaiian feel to it. Our unit was spacious, clean with a full kitchen. there were a lot of families there with children and it was really nice to see all of them having a good time. We really felt comfortable at the Shores and would recommend it based on our experience.

I would not recommend this property It is not clean, carpets and floors are dirty We have no lights in our living room No daily housekeeping We booked this through a travel agent, 4 nights, our flight was delayed tge first day so we couldn’t get here for the first night. When we arrived, they had cancelled our reservation then gave us a substandard room.

The hotel is a far drive from the airport but worth it. It had easy parking a beautiful lobby and wonderful staff. From the moment we checked in at the front desk the staff was busy but very welcoming and friendly. On our way to our room a bell man greeted us smiling as we headed to the elevator and he also was unloading suitcases from a car. I thought -this is a very local Hawaiian friendly hotel. The room was clean and had a full kitchen and a balcony. There were many rooms but it did not take away from the scenery of the first floor greenery, 2 pools and ocean. My favorite part was walking the grounds, it is a calm atmosphere at the ka'anapali shores although you can tell the staff is working diligently and they are busy. The room was nice, clean and bright, we asked for ocean view when we booked it. Depending on the seasons of the islands the ocean tides either give you a sandy beach or a tiny sandy beach -ask the front desk about it if it is important to you. Sand or no sand the ocean is right there, it's fantastic! You can even see another Hawaiian island in the distance. The restaurant is located near the pools and it was convenient for us. All the guests seemed happy and chatty with other visitors (including us) it was nice, no one was impatient or pushy as a guest or staff. Breakfast was busy but delicious, they even had a healthy Hawaiian smoothie available as an option to a heavy breakfast. I had the french toast with coconut syrup-so good. A Hawaiian male waiter helped us and he was awesome, quick and super on top of it. Appreciate his Aloha. Around the pool I noticed lifts for humans who need a hand into the water and areas from the lobby to the pool were flat and easily accessible. Whoever runs this hotel is very thoughtful in their thinking.Nice hotel. Had a great time, will be back. When booking clarify ocean front, garden view, ocean view. And if sandy beach is important ask what month has the most sand.

We had a beautiful two bedroom room with a spectacular ocean view. The room was very clean and everything there was perfect! The pools and hot tubs were wonderful. The staff were very friendly and helpful. I recommend this hotel 100%