Forenom Hostel Jyväskylä

- The location is good , walkable - The room is with window BUT LOOKING ON THE CORRIDOR so it’s not real window. - Noisy as room door opens with beeping code and slap begins you to close. - I assume there’s no cleaning service during the day as bathrooms can get dirty - Sauna is nice but has specific opening times

The hotel is perfectly located, in the city centre. Room size is very small, facilities and room itself was very clean. As message via Agoda said wait until 4pm, then the entry code will be sent to the email. 4 past, nothing arrived. Called to customer service.They told me that the identification request was sent to me by email, but unfortunately it wasn't, so I didn't done it. I did tried a few times, staying on the phone., around 10 mins. The picture was: too clear, too blur, too dark, too bright,...A nightmare. I was very tired after a journey, - 20 cold. Just wanted a hot shower and a rest. And I couldn't get in because of ridiculous " identification"!!! I travelled through 54 countries , never experienced like that. A big minus as well: as my phone network was on roaming, I spent more money for this phone call than the room cost. Thanks for the guy on the phone for his patience.