Climber441724
19 de junio de 2024
This was one of the worst experiences I have ever had with a hotel. I was traveling with my wife and daughter, so we booked a suite with 2 bedrooms. We moved our luggage to the hotel about 11:30 and told them we would be back at check-in to move into our room. I had been fishing and wanted to change my clothes and shower about 2;30. The room was not ready. I went for a walk, and we all got back around 3:00. Because we wanted to get ready for some shopping and dinner we waited in the lobby. Despite knowing we were waiting, the room was the last one done and not ready until 4:45. When we finally got in, the room had been given at best a cursory cleaning. The floors still had debris, the counters were barely wiped and still had leftovers, and there were dishes in the dishwasher. We went ahead and lived with it, took showers and went out for the evening. There was no one at the front desk to talk to about it. The next morning, we got up early and left, putting the Maid Service sign up. We returned after dinner that evening and the room had not been touched. When this was stated to the front desk, we were told they had given us towels but the cleaning staff was gone so they couldn't do anything about the room. When we checked out the next day the person at the front desk avoided asking about our stay and rushed us out. I would avoid this hotel at all costs.
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