The Resort at Marble Hill

Marble Hill Resort is a tale of two resorts. Resort A has some of the best people working there. We stayed in a Bungalow room and it was clean, nicely appointed and the view was lovely. Food was excellent throughout. Grounds were clean and well attended to. Diving was excellent. Divemaster Edward was awesome. Samantha, the only concierge we ever saw, went way beyond anything we could expect. As I said, the people were fantastic. We met several couples that we became fast friends. Resort B was weird. First, in January, usually high season, there were only 12 guests in a resort that could support well over a hundred. Weird. Very little on the property was open. 1 restaurant, not 4 as advertised. Creamery closed. Brewery closed. Distillery closed. Bathroom in Main House flooded from the first day we got there and was never attended to. No live music, nature walk was through an overgrown path. Room pool leaked and needed to be refilled nearly daily. Also unheated. No night dive offered. Dive shop closed after morning second dive. Email correspondence was always signed by "Andrea van der Waag", however this person doesn't exist in our experience. Samantha was the head concierge and did a fine job. Did we get our monies worth? Maybe. Will we come back? Depends on whether the owner gets their sh*t together. Depends on which resort survives.

This 30+ acre resort is an absolute gem! The 16 bungalows, 4 treehouses, and 4 sea view rooms have stunning views, wonderful appointments, and are part of a great property that includes it's own brewery, distillery, creamery, and vegetable gardens. Food Service is excellent and there is a snack bar and grill down next to the dive shop over the water for relaxing cocktails and/or a meal. The dive operation is very good with the compressor, nitrox, and rental gear all immediately next to where the boat launches. The entire place is top drawer and very relaxing, max accommodations are for approximately 54-58 people. I feel it rivals Jade Mountain in St Lucia as one of the top dive resorts in the caribbean, if not the world!

My husband and I recently returned from a wonderful week of diving at the Resort at Marble Hill. Prior to our arrival, I read all 199 reviews on Trip Advisor so I would know what to expect. The most important aspects for me (aside from a great diving experience) were the ability of the resort to accommodate my dietary restrictions and reliable air conditioning in our room - both of which are related to a medical condition. We had a slight issue upon arrival with our air conditioning and the staff truly bent over backwards to try to accommodate us and solve the problem. So this is what I would say about the resort... 1) The staff is outstanding in every department. Every single staff member was friendly, professional, and attentive. 2) The bungalows are gorgeous and the cleaning staff leaves them immaculate every day. Very nice bath products as well. 3) The diving was great. They run a small boat which I think could accommodate up to 12 but we never had that many. Easy to get in (back roll) and out (nice, sturdy ladder) of the water. 4) The grounds are beautifully maintained. 5) The food is very good. What I think should also be said... 1) The terrain of this property can be VERY challenging, especially during and after rain. My husband and I have been on dozens of dive trips and could easily come up with 20 names of people we've met who physically could absolutely not manage this property. In order to get from your room to the dock or restaurant, you will be hiking some very unsteady and steep terrain. I read this in previous review but it was more challenging than I expected. 2) If you have a medical condition which requires reliable electricity (i.e. air conditioning at night, a CPAP, or refrigerated medications) you should take into account that the power can go out at any time and there isn't a generator on the property. We experienced a power outage while we were there - which thankfully was restored before bedtime and before refrigerated medications spoiled - but it was scary trying to figure out how we were going to manage the situation. 3) If you have food allergies or dietary restrictions, be prepared with snacks from home and to figure out food modifications for yourself. Prior to our arrival, we filled out forms indicating I have a number of dietary restrictions (which were acknowledged by the resort) and when we arrived they asked me to fill out paper forms asking me again if I had any dietary restrictions. I wasn't offered any food modifications during the week but I was able to work around by ordering from the menu "without the _____" and substituting items. However, on the one day I relied upon the chef's discretion, he sent a sandwich and potato salad for my picnic lunch. This would be fine for anyone else except I can't eat bread or potatoes so that was a huge disappointment. I would highly recommend Marble Hill to MOST people, but not everyone. Tip - bring an umbrella, DEET bug spray, and an extra flashlight