St. Giles Southkey

Convenient location, spacious room but the sound proof is not good. Noisy traffic sound even on the 17th floor. Breakfast is so so only, went on 9.00am, a lot of food not refilled.

First time staying in this hotel. The room is spacious. Toilet floor not clean as mold stains at corner can been seem. Towel looks old, which I have brought mine after reading some reviews. Breakfast is not very well organized compared to the rest of the hotels in jb i when. Long queue when going into Cafe for breakfast as only 1 person running in and out to bring guests in. It seems like the café is under staff as the table was not cleared and cleaned when the waiter led us to the table. Anyway, i think he tried his best. All above could be tolerated for short stay. We will come back again as the location is very convenient.

Room was clean, extra bed was set up in room within minutes. Breakfast spread was good and the fact the hotel is linked to the mall is a bonus.

great rooms, though the rooms could be better with soundproofing. can hear next door talking and door slamming. great location and plenty of parking, although weekend might be difficult to find lots.

Great for a one night stay, great views at high floor. Room is generally clean but tables had stains, cups were dirty too but nothing hot water can’t clean. Overall, quite wonderful! Service is fantastic, will be back!

We were early and completed the check in process and were told to come back later to collect our room keys but when we did, the reception couldn't find our keys, we had to ask different staff to help but they were busy as there were many guests and they forgot bout us. The hotel room was decent but aircon wasn't working well for our room, it was warm and the water heater doesn't work in the morning for our room too and the housekeeper forget to provide us with the small towel on our second night Other than that generally it is still a good place to stay as it is connected to mid valley. Very convenient. The security staff at the counter for luggage deposit were very friendly and gave us shopping bag for shopping.