Howard Johnson Tianyuan Resort

Good location, not far from the scenic area. Big hotel. Very good hospitality. We're specially assisted by Kevin during check in, and get room upgraded and free breakfast. Warmly greeted and escorted to room by Ze Wang, very helpful. Special thanks to both of them. Room is spacious with complete ammenities. Even get heating floor and fireplace. Also got welcome fruits and nice note. Breakfast has big variety of chinese (local) food and western food. Dining room is well decorated. We really enjoy our stay here. Will recommend friends to.stay here.

Location of hotel is along the main road and easily accessible to restaurants and shops. You can take DIDI to Jiuzhaigo Park which is approximately 7km away. Room is comfortable and counter staff is friendly. We took the complementary shuttle service to HuanglongJiuzhai station of which the counter staff help us to make the reservation. Buffet breakfast is good with both Chinese and Western spread. Will come back to stay at this hotel again.

Smooth checkin, huge and clean room, place near a lot of eateries, helpful staff

A good option for Jiuzhai I honestly feel quite mixed about the hotel - in some regards they were really great, but others need some attention Pros: - Location is perfect - a 10min taxi ride to Jiuzhaigou Scenic area main entrance + on the hotel’s doorstep are a wide range of food options and little supermarkets - The airport transfer is excellent and a fair price - 200 RMB. It just made me realize how much my previous hotel in Huanglong ripped me off by charging me ‘the foreigner price’ 😡 - Scenery - it is a very beautifully done up hotel and located in front of a mountain. There are a lot of koi ponds and a very pretty restaurant opposite the reception. - The room is spacious and bed is comfortable. - The 2 staff members who speak English are helpful. - They refunded me when I checked out early as I had to leave earlier. Cons: - The rooms could do with a more thorough cleaning - the small coffee table with faux marble top had some layers of previous cups and other grime. - As already stated by other reviewers, Western breakfast is limited - think toast, cereal, and instant coffee in an urn. When I asked for a butter knife to spread butter and jam on my toast, I was told to use a chopstick or spoon 🫣🫣🫣 - The hotel towels could do with an upgrade as they are quite worn.

Hotel room is clean and big. However I need to always remind the housekeeping that my room is 3 pax to a room as they always only provide 2 set of toiletries and towels.

Stayed during peak season, so the hotel was nearly full and quite busy. The location is a bit far from the main entrance, requiring a taxi ride back and forth, costing 20-30 RMB per trip. The room is spacious but seems to have been open for several years, so some items are rather old and slightly worn. The cleaning wasn’t very thorough, possibly due to the high volume of guests. However, the staff was generally helpful. Booking in advance got us a good rate, along with free airport pickup and complimentary afternoon tea. Overall, given the price, it was good value.