Xishuangbanna Jinghong Jinman Hotel (Splashing Square)

I had a very concerning experience at this hotel due to its use of facial recognition technology instead of traditional room key cards. While this system may seem convenient, it poses significant security risks and privacy issues. On the last day of my stay, the flaws in this system became apparent. A man was able to unlock my room and enter while I was freshening up, claiming that the front desk had registered his facial information for my room. Although I had locked the door beforehand, he was still able to access my room. Upon investigation, I learned that a cleaning staff member had mistakenly reported my room as cleaned and vacated. This led the front desk to assume I had checked out and subsequently registered the man's facial information for my room. Both the front desk and the cleaning staff were at fault in this incident. However, only the staff member at the front desk apologized to me, while the cleaning staff—who was present—did not take responsibility for their mistake. This lack of accountability was disappointing. This incident highlights the major flaws in the facial recognition system, especially concerning personal privacy and security. I strongly recommend travelers who are cautious about these issues avoid staying at this hotel.

房間賊大，住的真的很舒適，廁所和洗浴和洗手池都是分開的，最重要的是，他們家可以接機，很方便，離機場也就十幾分鍾，附近在商場和潑水廣場，打車很方便，附近還有共享單車，嘿嘿嘿忘記拍房間照片了，酒店在五樓，電梯直達很方便

整體入住一般。房間很大，帶兩個陽台，一個陽台可洗衣晾曬，一個陽台可小歇泡澡。但是洗衣晾曬有問題，洗衣機無法啟動，找了前台人員過來也打無法啟動，後續出去聯繫，終於可啟動，但洗完之後沒法打開了。並且晾衣服的架子也是壞掉的...泡澡的規劃很不合理，5樓設計，室外泡澡是很不明智的，衹能用簾子遮擋，並無法欣賞風景。並且房間內沒有餐巾紙，洗漱台沒有插頭，插吹風機。，衹能説一言難盡了。