Xishuangbanna Jinghong Jinman Hotel (Splashing Square)

I had a very concerning experience at this hotel due to its use of facial recognition technology instead of traditional room key cards. While this system may seem convenient, it poses significant security risks and privacy issues. On the last day of my stay, the flaws in this system became apparent. A man was able to unlock my room and enter while I was freshening up, claiming that the front desk had registered his facial information for my room. Although I had locked the door beforehand, he was still able to access my room. Upon investigation, I learned that a cleaning staff member had mistakenly reported my room as cleaned and vacated. This led the front desk to assume I had checked out and subsequently registered the man's facial information for my room. Both the front desk and the cleaning staff were at fault in this incident. However, only the staff member at the front desk apologized to me, while the cleaning staff—who was present—did not take responsibility for their mistake. This lack of accountability was disappointing. This incident highlights the major flaws in the facial recognition system, especially concerning personal privacy and security. I strongly recommend travelers who are cautious about these issues avoid staying at this hotel.

飛機落地就有免費接機，前台人員態度特別好，我手傷了還給我準備創可貼 整體入住體驗都不錯，潑水廣場這個位置出行比較方便，告莊那邊太堵車了，這邊適合自駕。 門口就是江邊夜市，他的體驗感也高於星光夜市，對面有一個夜場，就是**上很火的“歡迎來到西雙版納”蹦傣迪的，半夜可能會有一點點聲音，必要的時候就關窗或者跟酒店溝通選擇內側的房間

設施：非常完備 衞生：乾淨整潔 環境：位置超級方便，旁邊就是灑水廣場和江邊夜市，各類便利店各色飯店快餐店都近在咫尺 服務：前台諮詢人員素質高，態度好