Xitang Wanda Moments Resort Hotel

The location is good, very clean but some disappointment. I booked river view and can see the river view from my room as I attached the photo. I booked the room with some inclusions like full mini bar included which gave us 1 can of cola and 1 small packet of juice, no welcome drink given to us, the complimentary soup is not worth at all. Except all these it’s worth to stay here. Better book it without the inclusions or all these and save money.

1. Location: GOOD (3mins Walk to Xitang Ancient Town Entrance & 10mins walk to nearby Restaurant), 2. Amenities: GOOD (Nice Garden for Yoga-ing), 3. Service: BELOW AVERAGE (Replied the Staff via WeChat on Seasonal Sweet Soup delivery timing but ultimately informed it’s running out unavailable), 4. Others: Room booking inclusive of Cocktail & Hanfu experience photography were the Vendors inside Xitang Ancient Town where the later just those very old costumes for FREE digital photo x 5 5. Experience of Stay: BELOW AVERAGE (large room for Frontline Service Staff to improve its service to be more organized delivery of items inclusive in the booking & check-in Processes not to miss out), 6. Overall: AVERAGE (Frontline Service Staff, Ms. XIA & Room Service Manager have recognized their shortcomings & promised to make remedial action but still failed to deliver by the reason of too busy as mentioned by the Frontline Service Team)

Overall are satisfactory and convenient. The hotel should light up the front parking it's a bit dark.

Great location next to the old watertown. Breakfast is nice. The place has a nice ambience. The rooms are clean and comfortable.

Front desk manager caed car to take us from xitang to suzhou. Original quote was for $190yuan, but upon reaching Suzhou, driver demanded $288 yuan. This was a shock. There is no safety deposit box available in room.

西塘萬達酒店位置挺妙，就在寺廟邊上，清晨能聽見鐘聲，添了份清凈。環境古色古香，木窗、雕飾都透着水鄉韻味。房間帶大陽台，站在那兒能望到片綠意，吹風發呆特舒服。整體住着很愜意，想體驗古鎮慢生活的話，這兒挺合適。