Hotel Coppe Jesolo

**Disappointing Experience - Not Worth Four Stars** I write this review after sharing it with the hotel prior to publishing to allow them to comment or discuss ways to improve our stay. Nothing was fourth coming so here is my review of my experience ….. Hotel Coppe (Lido di Jesolo) simply does not live up to the four-star rating I was expecting. To explain, on arrival the decor is quite dated and the checkin is not manned meaning a short wait but still contributes towards a list of below parr experiences. More concerning was the lack of attention to detail in our room. We found no towels on arrival, and a drawer had a used vape, stray hairs, and a make-up brush left behind from a previous guest. housekeeping is lacking. The breakfast was a letdown. Empty plates that were slow to be refilled or greeted with a less than warm “finito” at 9am when breakfast ends at 10am. I was moved from one table to another - I’m still unsure why due to the communication breakdown. I appreciate that my lack of Italian is not the hotels fault. The fruit on offer was cut into very small cubes that screamed of using up old fruit - it was already browning and looked far from fresh or appetising. The selection overall was very basic for a hotel that claims to be four stars. No scrambled eggs or bacon were on offer at all - only hard boiled eggs. I was also disappointed to find that the hotel does not provide an iron, making it difficult to prepare my outfit for dinner. The wifi simply did not work and when questioned the manager suggested he would reset it. There were just too many individual inconveniences to make our stay in any way luxurious or in-line with four stars. I feel ripped off. Prior to booking I specifically filtered my search for four-star properties because I expected a certain standard, but this hotel does not meet that expectation. They are charging four-star prices but, in reality, offer a service that feels more like three stars at best. Overall, it was a very disappointing experience and not one I would recommend. ---

L'Hotel è carino ma credo che la quarta stella l'abbiano attaccata loro in quanto la colazione e la cena in mezza pensione sono da dimenticare per la scarsità di qualità e contenuti. Abbiamo cenato fuori più volte in una settimana perché avevamo fame (le porzioni della cena erano ridicole). A colazione c'erano brioche tagliate a metà perché insufficienti per tutti gli ospiti e questo fa capire in che posto siamo capitati. Abbiamo pagato per un quattro stelle con un trattamento da due stelle. Ovviamente non sanno fare il proprio mestiere e non ci torneremo più.