Aju Ben Yehuda 23

The room was in a great walkable location to everything I wanted to see/do in Jerusalem. Public transportation was easily accessible; even to the airport. Many eating options outside the door. In the middle of the action. Room was quite, clean, safe and had a microwave and sink- all the amenities that I needed. Great shower and comfortable bed after a long day traveling. The room size was small but enough for a single traveler. The pictures were true to the room. Management checked in just prior to arrival with all needed information and again once I arrived to make sure I had all that I needed. Would definitely stay there again.

Don’t book! Management will ignore your needs! Management advertising incorrect bed size and does not respond to your communication during your stay. I booked a queen size bed and got a double bed. Told management (Moor) about the issue and he said it’s the biggest bed they have. Get this, I clarified my need of a queen size bed months before my check in and he said that if it’s still small, he would provide me some sort of a rolling bed. Lies! Not only was it not a queen bed, he also completely ignored my request of a rolling bed when we finally arrived. The hotel itself does not look or feel like a hotel. There’s no reception area, the hallway is dark, and the elevator is so small. Horrible experience. Will never stay here again.