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The Westin Jekyll Island Beach Resort
4.2/598 Comentarios
Any service-oriented business is only as good as its employees. To that end, I am a ”Titanium Elite” Marriott Rewards member with over 90 nights per year at Marriott properties. Michael at the front desk of Westin Jekyll Island Beach Resort is as good as it gets. This particular trip was not for work, and while I am a frequent visitor to Jekyll Island, it was my first stay at this hotel. With Hurricane Milton coming, I had a few issues that Michael helped me through. One was being unable to get the guest internet to work. Nothing seemed to get me access and I had a virtual business meeting I needed to get online for. He recognized the urgency and was able to troubleshoot it by giving me the staff wifi password, which saved me. Later, I was concerned about hurricane flooding and the street outside is much lower than the property. I was unable to find the valet so Michael took ownership of the situation and let me park under the overhang out front. His dedication to customer satisfaction is without equal.
Hampton Inn & Suites Jekyll Island
4.1/596 Comentarios
Front desk lied about early check-in. We called ahead because we were buying groceries and wanted to make sure the room was ready and was told our room was ready for early checkin. Get there and they said it wasn't ready and had to wait 40 mins for our room. I had cold food that needed to be put in the fridge. Then the fridge in room was broken, asked for a different one, but the second one was broke too. Exhaust fan in bathroom doesn't work ( we had the exact same room last year and told them the exhaust fan didn't work... a year later and they still didn't fix it!. The silver coating on the Faucets at sink are pealing off. Carpets in hallways have large rips in them, bath drain was broke, elevator certification not up to date- it is expired by more than 4 months and one elevator makes horrible creaking sounds when in use. Maids are talking loudly in the halls at 7:00 in the morning. We've stayed at this hotel multiple times in the past, but this will be our last stay at the Hampton on Jekyll Island. The rooms cost too much for things to be broken, and not work. This hotel is really going downhill. There was a dead snake on the patio for a whole day that the staff never removed. We still love Jekyll Island, although every year we go there are more people.... but this hotel and service in not recommended any more.
Holiday Inn Resort Jekyll Island
3.9/597 Comentarios
My wife and I spent a glorious weekend at the Holiday Inn Resort to celebrate our 25th Anniversary. This was one of the best vacations we have ever taken! The hotel and island are beautiful and the staff made us feel at home, welcomed, and took care of all our needs. The hotel is well staffed and managed and everyone worked hard to make our stay memorable. And the food at the newly remodeled restaurant was delicious. Definitely will be back for our next celebration or family event and will recommend the Holiday Inn Resort Jekyll Island to anyone looking for a great value and memorable vacation experience. AAA+++

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Información útil

Número de hoteles25
Número de valoraciones1,092
Precio más alto16,142 MXN$
Precio más bajo2,180 MXN$
Precio medio (entre semana)4,904 MXN$
Precio medio (fines de semana)5,341 MXN$